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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Our commitment to customer excellence has been instrumental to Mastercard’s success, culminating in a CIO 100 award this year for our project connecting technology to customer excellence utilizing artificial intelligence. We live in an age of miracles.

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Tech vets lead Panda AI, a secretive new spinout from the Allen Institute for Artificial Intelligence

GeekWire

Veteran tech execs are heading up a stealthy new startup formed inside the Allen Institute for Artificial Intelligence (AI2) in Seattle. Panda AI isn’t yet sharing many details about its technology or products. Ning also previously founded Seattle-based natural language processing startup Civet AI.

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Ascent B2B IT Forum – Machine Learning: How Artificial Intelligence is Invading the Enterprise

The Investing Edge

There’s no denying that machine learning and artificial intelligence (AI) are invading the enterprise at warp speed. Almost every industry is affected by the technology, and the innovation it inspires is fascinating. According to Gartner , machine learning is one of the top 10 strategic technology trends for 2016.

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Week in Review: Most popular stories on GeekWire for the week of June 16, 2024

GeekWire

… Read More Google vet leads new startup studio in Seattle spinning out B2B software companies Another startup studio with roots in Seattle is incubating ideas and spinning out fledgling tech companies. … Read More Spokane’s Tech Hub places a big bet on advanced aerospace materials — will the feds follow suit? .

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO Business Intelligence

Christian Spannbauer, CTO for the Digital Hangar, spoke with CIO.com from Barcelona about the impact of this new initiative for the official flag carrier airline of Germany, which, as a founding member of the Star Alliance network, has become a truly global airline. We believe the differentiator is your own data.”

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A CIO’s first rule for automation: Have a clear business case

CIO Business Intelligence

Priorities for CIOs Automating complex workflows will remain a CIO priority, says Petr Baudis, CTO and chief AI architect at London-based Rossum. The types of automation technology we see being vital include RPA along with process and task mining,” says Baudis.

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Tech Moves: Graham & Walker exec joins Seattle Storm; Union Bay founder lands new role

GeekWire

James Mullin , chief pilot, left his position last month, while head of flight test operations Robert Dreer announced on LinkedIn he will join vertical take-off and landing startup Opener. Benn Bollay is now CTO at B2B software startup ReachSuite. CNBC first reported the news.