Forrester IT

FEBRUARY 7, 2019

You’re hearing with increasing frequency that social listening platforms (SLPs) are incorporating artificial intelligence and that AI may eventually unburden humans from heavy social data management and analysis. The reality: This is exaggerated.

Social 341

Social Artificial Intelligence Analysis Training 341

CIO Business Intelligence

JANUARY 9, 2025

Success stories from both B2B and B2C sectors demonstrate the platforms versatility. For retailers and distributors, the focus is on managing complex product catalogues and multichannel distribution. Brands and manufacturers benefit from features emphasising brand consistency and efficient product information syndication.

Retail 264

Retail Data B2B B2C 264

CIO Business Intelligence

DECEMBER 9, 2024

These will be across a number of sectors including marketing, publishing, entertainment, and education in both B2C and B2B environments. We can expect to see similar but perhaps not so dramatic examples appear in 2025. Cheggs misfortune should be a wake-up call to all businesses, but can also be seen as an opportunity for many.

Enterprise 290

Enterprise Enterprise Knowledge Base Data 290

Forrester IT

JANUARY 16, 2024

Hanging prominently in the Museum of Modern Art (MoMA) in New York City is a giant infographic that explores the physical, technical, and social components of modern artificial intelligence.

Artificial Intelligence 300

Artificial Intelligence Social System B2C 300

CIO Business Intelligence

AUGUST 5, 2024

Almost every business across the globe now uses Artificial Intelligence (AI) in some form. Customers don’t feel truly connected to companies The business-to-consumer (B2C) relationship is like dating. The trick is to ensure they are cashing in on the promise of the technology with real, tangible benefits.

Artificial Intelligence 317

Artificial Intelligence B2C Tools Enterprise 317

CIO Business Intelligence

JANUARY 16, 2025

My experiences as architecture principal in B2C-connected vehicle integration for the automotive OEM industry focused on unlocking and enabling the access and flow of data from vehicles globally and at scale.

Enterprise 264

Enterprise Enterprise Architecture SAP 264

CIO Business Intelligence

FEBRUARY 15, 2024

Its industrial B2B arm focuses on adhesives technologies, like Loctite, while its B2C consumer goods arm owns brands such as Dial and Purex. Artificial Intelligence, Chief Digital Officer, CIO Leadership Live, Digital Transformation, ICT Partners, Innovation, IT Leadership, SAP

SAP 347

SAP Industry B2C Tools 347

Forrester IT

JUNE 1, 2023

Two arguments have emerged that defend or denounce artificial intelligence. (1) The controversy over AI is settling in the world of marketing and creativity. 1) Humanists decry the existential dangers as underscored by an open letter signed by hundreds of tech experts calling for a pause on generative AI. (2)

Artificial Intelligence 195

Artificial Intelligence Advertising B2C 195

CIO Business Intelligence

JUNE 21, 2023

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 times the size of the entire industry—estimated to be valued at $330 billion in the US alone, Peck says.

B2B 235

B2B B2C Cloud Tools 235

GeekWire

MARCH 4, 2025

This includes things like AI, artificial intelligence,” and Generative Models. B2B and B2C companies alike are on the cutting-edge, building revolutionary tech. After an initial analysis of frequent phrases, I built three lists: Markers for AI. Markers for hyperbole. Markers for AI responsibility.

B2B 75

B2B B2C Artificial Intelligence Data 75

CIO Business Intelligence

MAY 13, 2024

That move, in turn, boosts the company’s automation, analytics, and artificial intelligence goals by delivering the high-quality data that those technologies crave — thereby improving both decision-making capabilities and user experiences. “We

Survey 328

Survey Strategy Data Real Estate 328

CIO Business Intelligence

AUGUST 28, 2024

We have nine business units, some B2C and some B2B, but regardless of the business unit or customer, we use the same set of digital technologies across the enterprise. To consolidate and modernize our technology, we focus on three transformations: customer facing, back office, and architecture.

Strategy 302

Strategy Architecture Data Center Cloud 302

CIO Business Intelligence

MAY 27, 2024

La organización complementa estos procesos mediante algunos módulos CRM concretos y específicos de automatización de la fuerza de ventas, marketing digital y canales B2C y B2B de la mano de SAP, SalesForce y UVE Solutions.

SAP 256

SAP B2C B2B Cloud 256

TM Forum

AUGUST 9, 2022

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.

B2B 130

B2B Data B2C IBM 130

Dataconomy

FEBRUARY 26, 2025

By leveraging advanced technologies like Artificial Intelligence (AI) and Natural Language Processing (NLP), they simulate human interactions, creating a seamless customer experience. Chatbots have rapidly transformed the way businesses communicate with their customers, providing instant responses and enhancing engagement.

B2C 36

B2C Artificial Intelligence B2B Applications 36

All Things Distributed

SEPTEMBER 4, 2017

In the case of artificial intelligence (AI) and machine learning (ML), this is different. Many are uncomfortable with the idea that an artificial intelligence exists alongside human intelligence. Artificial intelligence helps to satisfy the customer. That is understandable.

Company 111

Company Artificial Intelligence Applications Examples 111

Forrester IT

NOVEMBER 8, 2018

Singles’ Day, the world’s largest online shopping festival, is celebrating its 10th anniversary. There’s no doubt that we will see another record-smashing year, although gross merchandise volume (GMV) will no longer be the highlight.

Retail 350

Retail Artificial Intelligence B2C Strategy 350

Forrester IT

JUNE 7, 2019

Marketers will run a portfolio of automation technologies; take an organized and intentional approach to this complex but crucial effort.

Artificial Intelligence 349

Artificial Intelligence B2C B2B Strategy 349

Forrester IT

FEBRUARY 21, 2020

The importance of logos, visuals, pictures, and videos is nothing new to advertising and marketing.

Advertising 348

Advertising Mobile Video Artificial Intelligence 348

Forrester IT

MAY 10, 2019

I focus a lot of my research on marketing innovation and have been working on mobile (first as marketing guy at a telco in 1998 then as an analyst) for more than 20 years. However, it is still fascinating to me to see how many marketers wrongly think their company has fixed mobile basics or […].

Mobile 341

Mobile Research Company Artificial Intelligence 341

Forrester IT

AUGUST 30, 2018

Marketing technology (martech) vendors are heavily pitching AI. However, AI per se is not new and won’t solve CMO’s problems overnight. In fact, many marketers use AI without even knowing it, when they use AI-powered algorithms for programmatic ad buying!

Data 334

Data Artificial Intelligence B2C 334

GeekWire

JULY 24, 2020

Adding the 5G support, with its high bandwidth and low-latency characteristics, opens up new NEPI use-cases related to augmented reality, robotic teleoperations, and distributed artificial intelligence. From there, your goal is only to get five (B2B) or 500 people (B2C) saying they are game. scaling it).

Software 145

Software Software Data Center CTO 145

Forrester IT

AUGUST 15, 2019

People’s lives are becoming ever more automated as millions of algorithms make decisions — and, in some cases, take actions on those decisions — on behalf of a consumer.

Financial 321

Financial Research Insurance Banking 321

TM Forum

NOVEMBER 11, 2021

To do this successfully, cutting-edge technologies such as artificial intelligence and advanced data analytics have to be leveraged in the CX measurement system. An AI/ML-enabled CEI+ can help CSPs identify and predict the experience gaps that affect business results (such as revenue, churn, satisfaction, etc.),

Operating Systems 130

Operating Systems Telecommunications System Network 130

Forrester IT

APRIL 17, 2018

There’s a sense of urgency in Asia to capitalize on AI, not only to compete but to lead globally. Appier, established six years ago in Taiwan, is one of these firms. I recently attended its first analyst event in Taipei to better understand how the company approaches the AI opportunity and helps its clients deliver […].

Company 276

Company Artificial Intelligence B2C Strategy 276

Dataconomy

DECEMBER 20, 2023

Collov AI leverages cutting-edge artificial intelligence to empower everyone, from design novices to seasoned professionals, to create beautiful and functional interior spaces. AI and the design industry Amidst the widespread availability of AI design platforms, the majority are tailored to a Business-to-Consumer (B2C) market.

3D 41

3D B2C Artificial Intelligence Budget 41

Forrester IT

OCTOBER 10, 2018

I am very excited to have been invited for the third time to give the opening keynote speech at One To One – a great marketing conference taking place on October 10, 11, and 12 in Biarritz in the South West of France. To summarize my talk in a few points, I have shared some […].

Conference 257

Conference Artificial Intelligence B2C 257

Forrester IT

SEPTEMBER 25, 2019

I had the pleasure of attending FinovateFall in NYC over the past two days to see the latest and greatest in innovations from more than 70 fintechs. In the video below I share my thoughts about what was great, what was missing, and what’s shifting in fintech innovation.

Video 244

Video Artificial Intelligence B2C Strategy 244

Forrester IT

APRIL 5, 2018

The world is changing and with it, consumers’ expectations of experiences and communication from brands. The paradigm for customer engagement is shifting from large, monolithic experiences that serve everyone to smaller, more contextual experiences served to consumers in just the moment they need them.

Strategy 223

Strategy Advertising Artificial Intelligence B2C 223

CIO Business Intelligence

DECEMBER 10, 2024

B2C B2B , , , . , . AI , 2025 . KPI , , . AI AI , , , HMV . . . (Chegg) . 19.95 GPT 99%, 145 . 2025 . SWOT . AI , ? 2025 . AI , . . AI . dl-ciokorea@foundryco.com

B2C 246

B2C B2B Artificial Intelligence Data 246

CIO Business Intelligence

MARCH 18, 2025

: , , . : . : , , . : . : , . : , . AI (Adobe Brand Concierge) . , AI . , . , , . , B2C(-) B2B(-) . B2B , .

Adobe 165

Adobe B2C B2B IBM 165

CIO Business Intelligence

JANUARY 16, 2025

2024 B2C 14.3% . (first-party data ) , . 2024 2 3 395 2024 CMO , 1/4 . AI . CMO AI AI . AI . . , 2022 . 2023 12.3% 2% . . Substack), (Patreon), (Discord) .

B2C 147

B2C Apple Google Data 147

CIO Business Intelligence

JANUARY 17, 2025

OEM B2C . API 2012, . API DX . , , , . . SaaS , , . . , IT . , , , , , . DX . . B2B SaaS . 2022, .

B2C 147

B2C SAP B2B Artificial Intelligence 147

CIO Business Intelligence

FEBRUARY 4, 2025

CRO CX . 2030 B2C A2000 20% IoT . . IDC CX , CX , AI , . IDC 2028 CX 40% . CX (Refactoring) AI . AI (human-in-the-loop approaches) , 2028 CX 25% AI . , IDC AP CX CX AP . , (X-O) AI .

B2C 130

B2C Data Artificial Intelligence Retail 130

CIO Business Intelligence

MARCH 18, 2025

Think about the day-to-day operation of a large B2C company in the United States. AI + your business context = better outcomes Im willing to bet its not the only such opportunity out there. Getting started ideating is easy: Empathy is the ability to understand and share the feelings of another.

B2C 219

B2C Education Strategy Financial 219

CIO Business Intelligence

MARCH 18, 2025

Adobe noted Brand Concierge supports use cases for both business-to-consumer (B2C) and business-to-business (B2B) teams. Businesses can use it to configure and manage AI agents that create a personalized experience for every customer, using immersive conversational experiences to guide them from exploration to purchase.

Adobe 162

Adobe B2B B2C IBM 162

CIO Business Intelligence

JANUARY 17, 2025

Mis experiencias como director de arquitectura en la integracin de vehculos conectados B2C para la industria automotriz OEM se centraron en desbloquear y habilitar el acceso y el flujo de datos de los vehculos a nivel global y a escala.

SAP 264

SAP B2C B2B Artificial Intelligence 264