Artificial Intelligence B2C Enterprise 
CIO Business Intelligence
DECEMBER 9, 2024
This is particularly true with enterprise deployments as the capabilities of existing models, coupled with the complexities of many business workflows, led to slower progress than many expected. Measuring AI ROI As the complexity of deploying AI within the enterprise becomes more apparent in 2025, concerns over ROI will also grow.
CIO Business Intelligence
JANUARY 16, 2025
As IT professionals and business decision-makers, weve routinely used the term digital transformation for well over a decade now to describe a portfolio of enterprise initiatives that somehow magically enable strategic business capabilities. Ultimately, the intent, however, is generally at odds with measurably useful outcomes.
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CIO Business Intelligence
NOVEMBER 14, 2024
Our digital transformation has coincided with the strengthening of the B2C online sales activity and, from an architectural point of view, with a strong migration to the cloud,” says Vibram global DTC director Alessandro Pacetti. Profound changes, after all, require accompanying change management across the enterprise.
Forrester IT
OCTOBER 4, 2018
Artificial Intelligence is a big deal in marketing technology. Forrester sees strong potential in AI as an enabling technology for marketing, and it’s great to see many vendors embracing AI to enhance existing offerings and as the basis for new solutions.
CIO Business Intelligence
AUGUST 5, 2024
Almost every business across the globe now uses Artificial Intelligence (AI) in some form. At Avaya, our enterprise customers using AI in the contact center report a 65% reduction in after-call work and a 50% increase in efficiency with solutions like conversational AI and AI analytics – and that’s just the tip of the iceberg.
CIO Business Intelligence
FEBRUARY 15, 2024
Gearing up for change Headquartered in Dusseldorf with 50,000-plus employees, Henkel is more than a CPG enterprise. Its industrial B2B arm focuses on adhesives technologies, like Loctite, while its B2C consumer goods arm owns brands such as Dial and Purex.
CIO Business Intelligence
AUGUST 28, 2024
For example, with several dozen ERPs and general ledgers, and no enterprise-wide, standard process definitions of things as simple as cost categories, a finance system with a common information model upgrade becomes a very big effort. How are you approaching this modernization effort? This is a multi-year initiative.
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