CIO Business Intelligence

DECEMBER 9, 2024

In this scenario, using AI to improve employee capabilities by building on the existing knowledge base will be key. In 2025, we can expect to see better frameworks for calculating these costs from firms such as Gartner, IDC, and Forrester that build on their growing knowledge bases from proofs of concept and early deployments.

Enterprise 290

Enterprise Enterprise Knowledge Base Data 290

CIO Business Intelligence

DECEMBER 18, 2024

As part of the new release, Salesforce said that it was adding new agent skills, such as Sales Development and Sales Coaching, for use cases related to sales. These skills join a fleet of existing skills such as lead development and personal shopper. New agent skills in Agentforce 2.0

Enterprise 246

Enterprise Enterprise IBM Engineering 246

CIO Business Intelligence

NOVEMBER 13, 2024

One is going through the big areas where we have operational services and look at every process to be optimized using artificial intelligence and large language models. Or instead of writing one article for the company knowledge base on a topic that matters most to them, they might submit a dozen articles, on less worthwhile topics.

Fractional CTO 354

Fractional CTO Research Tools Course 354

Network World

SEPTEMBER 5, 2024

The rise of generative AI in recent years has accelerated the application of artificial intelligence across various business segments, especially in IT. IT organizations are putting genAI applications to work both with in-house developed use cases as well as vendor-provided tools.

Security 435

Security Survey Tools Artificial Intelligence 435

CIO Business Intelligence

APRIL 25, 2023

This interface paired with increased tokens and an expansive knowledge base with many more parameters, helps ChatGPT to seem quite human-like. Meanwhile, however, many other labs have been developing their own generative AI models. The next impressive development in generative AI is fewer than six months away.

Knowledge Base 290

Knowledge Base Artificial Intelligence Training Applications 290

CIO Business Intelligence

JANUARY 29, 2025

Large enterprises have long used knowledge graphs to better understand underlying relationships between data points, but these graphs are difficult to build and maintain, requiring effort on the part of developers, data engineers, and subject matter experts who know what the data actually means.

Enterprise 336

Enterprise Enterprise Infosys Data 336

CIO Business Intelligence

MARCH 18, 2024

“We are embedding AI in our enterprise applications, and we’ve designed it in such a way that customers in the cloud can consume it easily, as-a-service, out-of-the-box,” said Philipp Herzig, SAP chief artificial intelligence officer (CAIO). We wanted to design it in a way that customers don’t have to care about complexity,” he said.

SAP 295

SAP Artificial Intelligence Policies Enterprise 295

CIO Business Intelligence

AUGUST 1, 2023

The findings also showed that the most commonly reported uses of generative AI are in marketing, sales, product development, and service operations. Artificial Intelligence, Enterprise Applications, Generative AI

Enterprise 246

Enterprise Enterprise Pharmaceuticals Artificial Intelligence 246

CIO Business Intelligence

APRIL 12, 2024

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. Explaining life out here The Hey GURA assistant includes a wide-ranging “life out here” knowledge base, echoing Tractor Supply’s corporate brand message. Tractor Supply Co.

Retail 290

Retail Knowledge Base Artificial Intelligence WAN 290

CIO Business Intelligence

FEBRUARY 3, 2025

As enterprises across Southeast Asia and Hong Kong undergo rapid digitalisation, democratisation of artificial intelligence (AI) and evolving cloud strategies are reshaping how they operate. Exciting developments ahead! Exciting times ahead!

Enterprise 278

Enterprise Enterprise Cloud Programming 278

CIO Business Intelligence

MAY 2, 2023

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. TCS offers a six-week discovery assessment to help with ideation and strategy development.

Retail 246

Retail Industry Artificial Intelligence Microsoft 246

Dataconomy

JANUARY 9, 2025

According to a World Economic Forum survey, 41% of global firms plan to implement workforce reductions by 2030 as a result of advancements in artificial intelligence (AI). Fastest-growing roles include: Technology-related: AI specialists, data analysts, software developers.

Survey 74

Survey Knowledge Base Artificial Intelligence Energy 74

CIO Business Intelligence

AUGUST 8, 2024

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases.

Business Transformation 327

Business Transformation Architecture CTO Artificial Intelligence 327

CIO Business Intelligence

JULY 31, 2023

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. Artificial Intelligence and/or its affiliates in the U.S.

Knowledge Base 245

Knowledge Base Training Artificial Intelligence Engineering 245

CIO Business Intelligence

JULY 31, 2023

We are announcing our roadmap for the integration of generative AI into our public platform, Stack Overflow for Teams, and brand new product areas, like an IDE integration that brings the vast knowledge of 58 million questions and answers from our community right into the area where developers find focus and get work done.

Knowledge Base 243

Knowledge Base Development Artificial Intelligence Tools 243

GeekWire

JANUARY 12, 2025

Now matter how you take notes now, artificial intelligence is poised to radically improve the process. Then add insights and analysis of what I see as areas of opportunity in 2025 with regard to leadership development in the era of AI and finding confidence and faith in our abilities to manage through massive uncertainty.

Artificial Intelligence 113

Artificial Intelligence Tools System Google 113

CIO Business Intelligence

NOVEMBER 8, 2023

In my third year of college, I secured my first job at Tata Consultancy in India, where I began my career as a developer working for Microsoft technologies like ASP.Net and C#. Within a few years, I seized an opportunity to work in Canada in an application development support role.

Devops 306

Devops Artificial Intelligence Applications Development 306

CIO Business Intelligence

OCTOBER 12, 2023

If your business relies heavily on software engineering, you might consider trying tools that will help support your developers with code creation, such as paired programming. Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable.

Strategy 319

Strategy Dell Survey Artificial Intelligence 319

CIO Business Intelligence

NOVEMBER 7, 2023

Studies indicate the potential for significant productivity gains: workers saw some writing projects speed up by 40% in a study released by Science and developers were able to complete certain tasks up to 30% faster according to McKinsey research. Artificial Intelligence Here are a range of options IT can use to get started.

Training 325

Training Engineering Artificial Intelligence Study 325

CIO Business Intelligence

MARCH 6, 2024

To create what he refers to as a hyper-personalization strategy, he’s using technology and data to develop a deeper understanding of the experiences that people have with TSB. As these developments continue, and as the firm starts to explore how AI can improve CX, he expects his IT department to work with a range of partners.

Banking 328

Banking Knowledge Base Tools Research 328

CIO Business Intelligence

OCTOBER 25, 2022

DevOps environments give development teams the flexibility and structure needed to drive productivity and implement early and often “shift left” testing to ensure application optimization. From there, development teams should look to automate as many testing processes as possible.

Devops 264

Devops Quality Assurance Software Software 264

CIO Business Intelligence

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. On the eve of the company’s Trailblazer DX ’23 developer conference, though, Einstein GPT still wasn’t ready. What will Einstein GPT do?

Artificial Intelligence 244

Artificial Intelligence Conference Development Tools 244

CIO Business Intelligence

MAY 19, 2022

When companies select enterprise service management systems, they should look for advanced features as artificial intelligence, machine learning, and predictive analytics. A self-service knowledge base offers publicly accessible answers and services through tailored views and allows access by all employees.

Enterprise 312

Enterprise Enterprise System How To 312

CIO Business Intelligence

JULY 6, 2023

But adding artificial intelligence (AI) to the mix is where an even bigger payoff can come. The COE has made it easier to scale IA by helping develop, deploy, and manage automation efforts throughout the business. AT&T has trained more than 2,000 RPA developers, who created most of the company’s automation bots.

Artificial Intelligence 299

Artificial Intelligence Quality Assurance Tools Groups 299

CIO Business Intelligence

MARCH 27, 2023

The bot can send links to knowledge-based articles, embed “how-to” videos directly into text messages, help the customer navigate the company’s mobile app, and answer any questions in a natural, human-like, back-and-forth conversation. Artificial Intelligence

Examples 290

Examples Trends Virtualization Artificial Intelligence 290

CIO Business Intelligence

APRIL 7, 2022

To solve all these issues, companies are increasingly turning to artificial intelligence. There’s also the beginning of a system that would search a knowledge base of past cases to suggest possible solutions to new hires while they were on calls. But there’s a limit to how much AI can do.

Survey 363

Survey Training Knowledge Base Company 363

CIO Business Intelligence

SEPTEMBER 27, 2023

Generative artificial intelligence is all the rage, but how can enterprises actually harness the technology’s promise and implement it for value? These initiatives helped us to understand the real-world applicability of gen AI in enhancing our efficiency and exploring new product development opportunities.”

Strategy 317

Strategy Education Training Guidelines 317

GeekWire

JULY 27, 2023

(Augmend Photo) A new artificial intelligence startup wants to help software development teams capture, store, and query their company data and knowledge. He also has experience developing AI products at Amazon and Microsoft. The startup is developing a chat bar for users to make natural language queries.

Development 98

Development Microsoft Open Source Artificial Intelligence 98

Dataconomy

MARCH 6, 2025

Expert systems represent a fascinating intersection of artificial intelligence (AI) and human expertise. They leverage artificial intelligence and a comprehensive knowledge base to offer solutions to specific problems in various domains. What are expert systems?

System 36

System Knowledge Base Engineering Artificial Intelligence 36

CIO Business Intelligence

SEPTEMBER 19, 2024

Goldcast, a software developer focused on video marketing, has experimented with a dozen open-source AI models to assist with various tasks, says Lauren Creedon, head of product at the company. In addition, organizations may project the development costs but ignore the cost of ongoing maintenance, he adds.

Open Source 345

Open Source Fractional CTO Architecture Video 345

Dataconomy

MARCH 10, 2025

Knowledge engineering is a pivotal realm within artificial intelligence (AI) that plays a crucial role in simulating the expertise of human decision-makers. As the demand for advanced decision-support systems grows, knowledge engineering offers innovative solutions to complex problems across various industries.

Engineering 36

Engineering Knowledge Base Artificial Intelligence Healthcare 36

CIO Business Intelligence

APRIL 11, 2024

“The platform provides support for custom development, cloud infrastructure for hosting, as well as unique cloud business applications.” This technology, leveraging artificial intelligence, offers a self-managing, self-securing, and self-repairing database system that significantly reduces the operational overhead for businesses.”

Oracle 312

Oracle Enterprise Enterprise Cloud 312

CIO Business Intelligence

JULY 10, 2023

AI is a vast and exciting frontier, and you don’t have to hire a developer or bridge an internal capability gap to get started. Traditional identity verification methods like knowledge-based authentication (e.g. Artificial Intelligence what’s your mother’s maiden name?”)

Examples 188

Examples Study Authentication Banking 188

Dataconomy

MARCH 27, 2025

Neuro-symbolic AI represents a significant leap in artificial intelligence by integrating the intuitive learning capabilities of neural networks with the logical reasoning strengths of symbolic AI. Neuro-symbolic AI combines two distinct paradigms of artificial intelligence: neural networks and symbolic reasoning.

Artificial Intelligence 50

Artificial Intelligence Network Analysis Chemicals 50

CIO Business Intelligence

APRIL 5, 2023

Increase developer productivity knowhow Coding is often considered to be somewhere between an art and a science, but there’s a lot of work in programming that’s routine and repetitive. Currently that provenance is lost once a developer leaves their IDE session, so think about internal guidance on recording how AI tools are used.

Tools 278

Tools Microsoft Development Data 278

TechEmpower - Information Technology

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

How To 207

How To Knowledge Base Tools Data 207

GeekWire

JANUARY 21, 2022

Overlapping the fields of natural language processing and information retrieval, QA initially utilized handcrafted knowledge bases to answer questions. One of the newest and most innovative of these QA models has recently been developed at the Allen Institute for AI (AI2) in Seattle.

Artificial Intelligence 137

Artificial Intelligence Open Source Training System 137