CIO Business Intelligence

MARCH 18, 2024

“We are embedding AI in our enterprise applications, and we’ve designed it in such a way that customers in the cloud can consume it easily, as-a-service, out-of-the-box,” said Philipp Herzig, SAP chief artificial intelligence officer (CAIO). We wanted to design it in a way that customers don’t have to care about complexity,” he said.

SAP 118

SAP Artificial Intelligence Policies Enterprise 118

TechEmpower - Information Technology

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on.

How To 207

How To Knowledge Base Tools Data 207

CIO Business Intelligence

APRIL 25, 2023

ChatGPT’s conversational interface is a distinguished method of accessing its knowledge. This interface paired with increased tokens and an expansive knowledge base with many more parameters, helps ChatGPT to seem quite human-like. Learn more about Protiviti’s Artificial Intelligence Services.

Knowledge Base 116

Knowledge Base Artificial Intelligence Training Applications 116

CIO Business Intelligence

JULY 5, 2023

With generative AI, ESM platforms could not only understand the context of a user request in natural language but also comb through multiple knowledge bases to provide much more than links to information. Generative AI promises an entirely new level of innovation. And they won’t just get pointers to solutions.

Enterprise 98

Enterprise Enterprise Knowledge Base Artificial Intelligence 98

CIO Business Intelligence

AUGUST 29, 2023

It can comb through all the company knowledge bases and policies and determine which ones apply to her situation. But generative AI can go well beyond scanning the knowledge base. It also can improve the knowledge base, identifying outdated content and replacing it with current, correct information descriptions.

Enterprise 98

Enterprise Enterprise Knowledge Base Artificial Intelligence 98

Computerworld Vertical IT

FEBRUARY 28, 2024

Generative artificial intelligence (genAI) has become a focal point for many organizations over the past year, so it should come as no surprise that the technology is moving into the enterprise mobility space, including unified endpoint management (UEM). This has been the main topic of interest in the last year.

Mobile 65

Mobile Enterprise Enterprise Artificial Intelligence 65

CIO Business Intelligence

NOVEMBER 15, 2024

Traditionally, the individual would search for the right document from a knowledge base or HR portal to find the information they need. The technology can also act as a curator, flagging or even replacing old, duplicate, or expired articles to keep the knowledge base fresh.

Enterprise 75

Enterprise Enterprise Knowledge Base Artificial Intelligence 75

CIO Business Intelligence

AUGUST 1, 2023

Artificial Intelligence, Enterprise Applications, Generative AI Marketing use cases of generative AI, as per the report, included crafting text documents, summarizing documents, and personalized marketing.

Enterprise 98

Enterprise Enterprise Pharmaceuticals Artificial Intelligence 98

GeekWire

JANUARY 21, 2022

Overlapping the fields of natural language processing and information retrieval, QA initially utilized handcrafted knowledge bases to answer questions. Clark has worked in artificial intelligence for more than three decades. A few-shot model generates answers based on a limited number of samples.

Artificial Intelligence 136

Artificial Intelligence Open Source Training System 136

CIO Business Intelligence

MAY 2, 2023

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. Girish is based out of Mumbai, India, and in his free time loves watching science fiction movies.

Retail 98

Retail Industry Artificial Intelligence Microsoft 98

CIO Business Intelligence

AUGUST 8, 2024

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. Today, with GenAI, it is possible to integrate a comprehensive view of the customer into existing workflows for real-time decision making.

Business Transformation 131

Business Transformation Architecture CTO Artificial Intelligence 131

Dataconomy

AUGUST 31, 2023

Artificial intelligence (AI) is one of the most frequently discussed topics nowadays. Article Recommendations : presenting suitable articles from the Knowledge base to help agents resolve the issue. Conversation Mining : recommending how to optimize the processes based on customer interactions.

Artificial Intelligence 41

Artificial Intelligence Tools Strategy Knowledge Base 41

SecureWorld News

SEPTEMBER 27, 2023

It is curious that in the age of self-driving cars and ChatGPT, TI analysts often lean on human intelligence over artificial intelligence for these tasks. Consequently, there is a strong case for building a knowledge base from this data, accessible at any moment. Embracing automation and artificial intelligence.

Artificial Intelligence 95

Artificial Intelligence Malware Knowledge Base Report 95

CIO Business Intelligence

NOVEMBER 20, 2023

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Artificial Intelligence Make sure there is a human involved to check the quality of the results.”

Artificial Intelligence 131

Artificial Intelligence Retail Hotels Airlines 131

CIO Business Intelligence

OCTOBER 9, 2024

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Oracle is taking a multi-phase approach to delivering end-to-end automation for service.

Oracle 140

Oracle Cloud Knowledge Base Licensing 140

Eric D. Brown

MAY 30, 2024

Not only is NLP a fundamental component of modern artificial intelligence, but it has quietly made its way into many different aspects of technology and society for years. It’s a field that combines linguistics, computer science, and artificial intelligence to enable computers to comprehend, interpret, and generate natural language.

Artificial Intelligence 130

Artificial Intelligence Analysis Virtualization Media 130

CIO Business Intelligence

NOVEMBER 7, 2023

Use retrieval-augmented generation (RAG) Retrieval-augmented generation (RAG) is a technique that allows models to retrieve information from a specified dataset or knowledge base. Artificial Intelligence Here are a range of options IT can use to get started. To learn more, visit dell.com/ai.

Training 130

Training Engineering Artificial Intelligence Study 130

CIO Business Intelligence

NOVEMBER 4, 2024

Like many innovative companies, Camelot looked to artificial intelligence for a solution. The result is Myrddin, an AI-based cyber wizard that provides answers and guidance to IT teams undergoing CMMC assessments. However, integrating Myrddin into the CMMC dashboard was just the beginning.

Guidelines 115

Guidelines Security Artificial Intelligence Knowledge Base 115

CIO Business Intelligence

OCTOBER 24, 2023

It’s been almost one year since a new breed of artificial intelligence took the world by storm. Knowledge Base As mentioned in the previous section, RAG can constrain the text your model is drawing on when generating its response. Artificial Intelligence

Training 126

Training Artificial Intelligence Knowledge Base Data 126

CIO Business Intelligence

JULY 31, 2023

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. Artificial Intelligence and/or its affiliates in the U.S.

Knowledge Base 98

Knowledge Base Training Artificial Intelligence Engineering 98

GeekWire

JULY 27, 2023

Augmend Photo) A new artificial intelligence startup wants to help software development teams capture, store, and query their company data and knowledge. There are a number of well-funded competitors that are also creating knowledge-based platforms. Augmend recently emerged from stealth mode with $2.2

Development 98

Development Microsoft Open Source Artificial Intelligence 98

CIO Business Intelligence

OCTOBER 12, 2023

Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable. 2023 Artificial Intelligence Customer service experience often suffers from a variety of ailments. Can you enrich your current digital assistant with GenAI?

Strategy 127

Strategy Dell Survey Artificial Intelligence 127

CIO Business Intelligence

JULY 31, 2023

We’re looking at ways where responses generated can be attributed and cited, using the highly trusted knowledge from the more than 58 million questions and answers in Stack Overflow, with the ability to query the knowledge base for more personalized results. Artificial Intelligence

Knowledge Base 97

Knowledge Base Development Artificial Intelligence Tools 97

CIO Business Intelligence

MAY 19, 2022

When companies select enterprise service management systems, they should look for advanced features as artificial intelligence, machine learning, and predictive analytics. A self-service knowledge base offers publicly accessible answers and services through tailored views and allows access by all employees.

Enterprise 124

Enterprise Enterprise System How To 124

GeekWire

OCTOBER 21, 2024

Service, including a Customer Intent Agent and Customer Knowledge Management Agent, designed to improve customer service by automating case management and updating knowledge bases. Operations, including a Supplier Communications Agent and Financial Reconciliation Agent, which optimize supply chain and financial processes.

Microsoft 138

Microsoft Financial Knowledge Base Industry 138

CIO Business Intelligence

MARCH 6, 2024

The firm is exploring Salesforce’s ServiceGPT and Einstein technologies, and they’re building a knowledge base on the provider’s Sales Cloud platform as well. Artificial Intelligence, CIO, Data Management, Generative AI, IT Leadership In his previous role at Vodafone, Elms led one of the first implementations of Einstein.

Banking 131

Banking Knowledge Base Tools Research 131

Dataconomy

SEPTEMBER 12, 2023

With a rich knowledge base, a vast pool of talent, and a commitment to innovation, Gemini promises to deliver novel and groundbreaking outputs. Gemini AI represents a bold leap forward in the world of artificial intelligence. Oh, are you new to AI, and everything seems too complicated ? Feel free to use them.

Artificial Intelligence 88

Artificial Intelligence Google Tools Adobe 88

GeekWire

MAY 9, 2024

Increasing sophistication of retrieval systems, with different language models and knowledge bases increasingly working together to improve answers. One of Castro’s goals, he says, is to ensure that economic concerns don’t limit the amount of data that people apply to artificial intelligence models.

Engineering 123

Engineering Microsoft Artificial Intelligence Data 123

CIO Business Intelligence

MARCH 27, 2023

The bot can send links to knowledge-based articles, embed “how-to” videos directly into text messages, help the customer navigate the company’s mobile app, and answer any questions in a natural, human-like, back-and-forth conversation. Artificial Intelligence

Examples 116

Examples Trends Virtualization Artificial Intelligence 116

CIO Business Intelligence

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. Application Management, Artificial Intelligence, CIO, CRM Systems

Artificial Intelligence 97

Artificial Intelligence Conference Development Tools 97

SecureWorld News

APRIL 27, 2023

of artificial intelligence. "AI AI is a technology where it mimics the brain where it learns; the more it learns from the knowledge base it's been given," he said. According to Robuck, he no longer uses a graphic designer or freelance content creator; and he doesn't even write his own emails and email replies anymore.

Conference 81

Conference Knowledge Base Barcode Artificial Intelligence 81

Dataconomy

SEPTEMBER 18, 2023

Conjunctive normal form (CNF) stands as a critical puzzle piece for artificial intelligence and machine learning applications. Let’s take a closer look at how this theorem works and how important it is for artificial intelligence and machine learning applications. But why is CNF so indispensable?

Artificial Intelligence 74

Artificial Intelligence Applications Examples System 74

CIO Business Intelligence

DECEMBER 9, 2024

In this scenario, using AI to improve employee capabilities by building on the existing knowledge base will be key. In 2025, we can expect to see better frameworks for calculating these costs from firms such as Gartner, IDC, and Forrester that build on their growing knowledge bases from proofs of concept and early deployments.

Enterprise 108

Enterprise Enterprise Knowledge Base Data 108

CIO Business Intelligence

OCTOBER 25, 2022

Development teams can also create knowledge bases of automated testing templates to quickly pull and use or adjust to fit new and evolving testing needs. Future DevOps testing software looks to leverage Artificial Intelligence (AI) and Machine Learning (ML) technology to further strengthen and streamline testing environments.

Devops 105

Devops Quality Assurance Software Software 105

GeekWire

OCTOBER 25, 2023

There’s a YouTube channel, a podcast, and a deep knowledge base. We started talking about ways to integrate the technology, and what the future together would look like. It’s a one-stop shop to get inspired, motivated, educated, and started.

Artificial Intelligence 120

Artificial Intelligence Resources Energy Knowledge Base 120

CIO Business Intelligence

APRIL 7, 2022

To solve all these issues, companies are increasingly turning to artificial intelligence. There’s also the beginning of a system that would search a knowledge base of past cases to suggest possible solutions to new hires while they were on calls. But there’s a limit to how much AI can do.

Survey 145

Survey Training Knowledge Base Company 145

CIO Business Intelligence

MAY 23, 2023

Advanced Customer Experience (CX) solutions like Artificial Intelligence (AI), automation, and Machine Learning (ML) are required to produce tangible benefits. How can your organization see similar benefits from its innovation pursuits? Only so much ideation can be done before innovation gets down to brass tacks of technology.

Enterprise 98

Enterprise Enterprise Cloud Authentication 98