Authentication Document Enterprise Systems 
CIO Business Intelligence
FEBRUARY 26, 2025
And since the individual AI agents are powered by gen AI, they also speak plain English, which creates hassles when trying to connect them to enterprise systems. But when an agent whose primary purpose is understanding company documents and tries to speak XML, it can make mistakes.
CIO Business Intelligence
FEBRUARY 18, 2025
I state that with real conviction and genuinely authentic excitement. Consider: Approximately 15% of contact centers have integrated genAI capabilities to enhance customer authentication processes, streamline solution options and automate call summaries and follow-up recommendations. This time however, its different.
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CIO Business Intelligence
AUGUST 8, 2023
Whether they are placing orders, making deliveries, or creating invoices, frontline employees need a dependable, feature-rich edge device that they can take into stores and reliably connect with key enterprise systems. Moving all the systems in our ecosystem to Okta was a major accomplishment.
CIO Business Intelligence
OCTOBER 25, 2023
We are now bringing this approach to the more monolithic enterprise systems.” For example, to ensure consistency, access control should be centrally managed, with one identification and authentication scheme to be used by all APIs. New APIs should perform narrowly defined services that can be used by a variety of applications.
Phil Windley
DECEMBER 16, 2022
Maintaining relationships by communicating with other agents when DID documents are updated. This figure shows the relationship between an agent, a wallet, and the underlying operating system. Identity-related activities like authentication and credential exchange are built on top of these basic functions. Exchanging DIDs.
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