CIO Business Intelligence
FEBRUARY 26, 2025
The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. And since the individual AI agents are powered by gen AI, they also speak plain English, which creates hassles when trying to connect them to enterprise systems.
CIO Business Intelligence
FEBRUARY 12, 2025
A zero trust architecture supported by multi-factor authentication (MFA), separation of duties and least privilege access for both machines and roles will help prevent unauthorized users and machines from accessing the environment. Modern security architectures deliver multiple layers of protection.
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CIO Business Intelligence
FEBRUARY 18, 2025
I state that with real conviction and genuinely authentic excitement. Consider: Approximately 15% of contact centers have integrated genAI capabilities to enhance customer authentication processes, streamline solution options and automate call summaries and follow-up recommendations. This time however, its different.
CIO Business Intelligence
AUGUST 28, 2024
That’s part of a push to improve adoption of existing standards for email reputation, which rely on certificates for authentication, that the majority of organizations have simply ignored, even as email threats have increased. “It Building your machine identity strategy Enterprises are starting to pay attention, Wahlstrom says.
CIO Business Intelligence
JUNE 27, 2023
Receivers of messages are paying increasingly deeper attention to the authenticity and substance of the narrative being presented. Twenty years ago, CIOs had to be knowledgeable about enterprise systems. Add “communicator” then to the list of must-have CIO adjectives. Today, it’s all about data.
CIO Business Intelligence
AUGUST 8, 2023
Whether they are placing orders, making deliveries, or creating invoices, frontline employees need a dependable, feature-rich edge device that they can take into stores and reliably connect with key enterprise systems. Moving all the systems in our ecosystem to Okta was a major accomplishment.
CIO Business Intelligence
OCTOBER 25, 2023
We are now bringing this approach to the more monolithic enterprise systems.” For example, to ensure consistency, access control should be centrally managed, with one identification and authentication scheme to be used by all APIs. New APIs should perform narrowly defined services that can be used by a variety of applications.
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