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When voice deepfakes come calling

CIO Business Intelligence

And if they werent, multi-factor authentication (MFA), answers to security questions, and verbal passwords would solve the issue. Navigating IVR According to an analysis of call center deepfake attacks, a primary method favored by fraudsters is using voice deepfakes to successfully move through IVR-based authentication.

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Mobilized Employees Engage Buyers With A Trusted Voice

Forrester IT

Employees’ Advocacy Boosts Your Content And Customer Interactions While trust in brands has dwindled, B2B buyers hold those same brands’ employees in high regard as authentic and compelling sources of information. And they want to engage with them.

Mobile 281
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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

They may have a built-in user store supporting password authentication, for example. In response to cloud-based customer experiences, more focus has shifted to authentication. Modern authentication systems tend to be built around the FIDO standards of Web Authentication (WebAuthn) and Client-to-Authenticator Protocol (CTAP).

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Customer Passwords are a Target for Cybercriminals: How to Address the Threat

CIO Business Intelligence

However, cybercriminals commonly take the path of least resistance, and organizations’ reliance on password-based authentication provides numerous avenues of attack. Passwords are known to be a weak form of authentication, and the widespread use of weak and reused passwords puts companies and their customers at risk.

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Passwordless MFA for Customers: How to Fortify Security without Introducing Friction

CIO Business Intelligence

Password-based authentication is likely the most widely used method of authenticating users to online services. Password-based authentication is used because it is easy to understand and implement. They provide multifactor authentication (MFA) without the usual burden on the user. on a user’s other online accounts.

Security 246
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The cyber pandemic: AI deepfakes and the future of security and identity verification

CIO Business Intelligence

In fact, Gartner estimates that by 2026, nearly one-third of enterprises will consider identity verification and authentication solutions unreliable due to AI-generated deepfakes. And the only way to do this is to leverage advanced security technologies such as mobile cryptography.

Security 289
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The hidden costs of your helpdesk

CIO Business Intelligence

When you add multi-factor authentication (MFA) resets to the picture, that number is likely even higher. Most authentication methods are actually quite easy to get around, and in many cases were never intended to be security factors. But what happens when a user can’t access their authenticator app?