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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Our B2B customer service teams receive approximately 700,000 support cases annually through multiple channels, and as new customers and additional Mastercard services and products come online, we expect support case volume to reach 1 million by 2025.

CTO 330
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Fixmo Announces Expanded Collaboration with Samsung, Enhanced Support for Samsung KNOX Secure Mobile Platform

CTOvision

Fixmo Announces Expanded Collaboration with Samsung, Enhanced Support for Samsung KNOX Secure Mobile Platform. Fixmo SafeZone for Knox is the first cross-platform secure workspace solution to be fully managed by Samsung’s new Enterprise Mobility Management (EMM) system. “We About Fixmo.

Mobile 242
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The 4 pillars of the Zscaler Zero Trust Exchange: Customers share their successes

CIO Business Intelligence

We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” As the zero trust platform provider of choice for 40% of the Fortune 500, Zscaler has long been recognized as the leader in zero trust and, by extension, cloud security. But what exactly does that mean? Zero trust has come a long way.

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‘The key is the cloud’: How to keep up with the speed of innovation

CIO Business Intelligence

will offer insights on designing hybrid cloud environments for security and flexibility. Shamim Mohammad, EVP and chief information and technology officer at CarMax , will present a case study on how the cloud enables the company’s signature “Instant Offer” feature. And hear how the U.S.

Cloud 328
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The Importance of an Online Encryption Policy

CTOvision

IBM’s latest Cyber Security Intelligence index report shows that: 1.5 There is a 12% year-to-year increase in security events to educate and inform organizations. There are 91,765,453 security events annually. Corporate B2B and B2C companies. million cyber attacks were monitored last year. Government institutions.

Policies 283
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Microsoft details ‘largest cybersecurity engineering effort in history’ — securing its own code

GeekWire

Microsoft gave an update on its Secure Future Initiative. “In May 2024, we expanded the initiative to focus on six key security pillars, incorporating industry feedback and our own insights. .” Charlie Bell, EVP of Microsoft Security, in 2022. and Horizon Blue Cross Blue Shield of New Jersey.

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Jio showcases enablement of secure IoT over Blockchain platform

TM Forum

What: Developed an integrated suite for IoT platform with Blockchain in-house, giving massive IoT ecosystems a secure means of onboarding and delivering end-to-end use cases. A secure means of onboarding and delivering end-to-end services is critical. Who: Jio Platforms. Governance, traceability, and audits.

Security 130