Remove B2C Remove Company Remove Network
article thumbnail

Is it finally time to reinvent the B2C model?

TM Forum

While there is much focus within the telecoms industry currently on new revenue opportunities in the B2B and B2B2X markets, the drive to increase profitability will also require CSPs to press a giant reset button on their B2C solutions. Figure 1 B2C solutions provision – CSP SWOT analysis. Promising B2C solutions.

B2C 130
article thumbnail

How BSH boosted their knowledge power to deliver better customer service

CIO Business Intelligence

BSH has 38 factories worldwide and a network of sales, production, and service companies. Previously, the company relied on a collection of insufficiently connected legacy systems, making it difficult to identify consumers and cater to their specific needs. Self-service and customer engagement have been strongly enhanced.

SAP 305
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ATD banks on B2B digital transformation

CIO Business Intelligence

For the past decade, the Amazon.com effect has spread digital disruption to every corner of the B2C world, spurring incumbent, consumer-facing enterprises to undertake massive digital transformation initiatives as a matter of survival. IT centers and throughout its 140-site distribution enterprise. That’s our bread and butter,” Bandaru says.

B2B 246
article thumbnail

Canadian CIOs discuss driving a successful hybrid cloud roadmap

CIO Business Intelligence

B2C experiences such as online shopping, expedited delivery and superior security and data storage are expected as standard services by customers. One participant felt that company culture was the most important aspect of technology transformation. End user consumer technology expectation came up in the discussion.

Cloud 275
article thumbnail

What to Expect From CES 2021?

Forrester IT

Physical networking usually enables both start-ups and large companies to meet prospects, generate leads, sign deals […]. Like Mobile World Congress in Barcelona, Viva Tech in Paris or IFA in Berlin, this is one of the few key global technology and innovation events.

Mobile 322
article thumbnail

Is AI hype out of control? Assessing AI-related marketing tactics on the GeekWire 200

GeekWire

I recently read that a company in Finland is using AI to find the perfect coffee blend. I have a wide network of product managers and data scientists, and the vast majority of them are working on an AI integration or product of some sort. Companies talk about AI with enthusiasm who doesnt want perfect coffee?

B2B 85
article thumbnail

FORRward: A Weekly Read For Tech And Marketing Execs

Forrester IT

Pandemics Forces Agencies To Rethink Employee Experience A slew of industry event cancellations and delays — like the live network upfronts, Advertising Week Europe, or Cannes Lions International Festival of Creativity – is forcing marketers and their agencies to rethink how to best work during a pandemic.

Travel 284