Forrester IT

MAY 11, 2020

Sales engagement (SE) solutions — originally designed to help sales development reps manage and automate multichannel touchpoints — now deliver significant productivity gains and more to entire revenue teams. The COVID-19 pandemic is accelerating existing […].

B2B 327

B2B Development B2C Applications 327

Forrester IT

MARCH 9, 2020

As our Security & Risk team wrote early on in this epidemic, not only do companies need a Business Continuity Plan (BCP), they must also recognize employees as the […]. But what about the effect on your employees?

Business Continuity 284

Business Continuity Security Company B2C 284

Forrester IT

SEPTEMBER 23, 2019

As Forrester’s security research has shown, one of the biggest risks in […].

IBM 262

IBM Policies Research Security 262

TM Forum

NOVEMBER 17, 2021

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. build new value in the B2C market. What would it take to flip the switch?' While CSPs are seeking to. Building value in the SME market is not only tactical but highly strategic. per user per month.

B2C 130

B2C Unified Communications B2B Enterprise 130

CIO Business Intelligence

FEBRUARY 20, 2023

Benefits of Salesforce certifications Salesforce jobs range from the technical (architects, developers, implementation experts) to those related to marketing and sales. According to a study by Indeed.com , 70% of Salesforce developers in the US are satisfied with their salaries given the cost of living in their area.

Training 87

Training B2C Cloud B2B 87

TM Forum

SEPTEMBER 16, 2021

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

B2B 130

B2B B2C Cloud Network 130

CIO Business Intelligence

MAY 15, 2024

However, the Canadian IT leaders said that post the pandemic executives were better able to understand cloud infrastructure costs as they relate to data management, privacy, and security. B2C experiences such as online shopping, expedited delivery and superior security and data storage are expected as standard services by customers.

Cloud 110

Cloud B2C Storage B2B 110

TM Forum

NOVEMBER 5, 2021

CSPs have a huge opportunity to create new complex products and solutions for the B2C market. a de-risking of the opportunity - CSPs preferred guaranteed wholesale revenues to uncertain B2C revenues. assembled with the help of partners. But this isn’t just a one-way opportunity. limited innovation capabilities (i.e.

B2C 130

B2C Transportation B2B Network 130

CIO Business Intelligence

MAY 13, 2024

The study identified the top CEO priorities as, among others, leading digital transformation, reducing security risk, strengthening collaboration with executive colleagues, and implementing AI. a real estate and parking investment, development, and operations company. 3, according to the State of the CIO survey.

Survey 131

Survey Strategy Data Real Estate 131

GeekWire

JANUARY 18, 2024

That’s the promise of Planette, which is developing AI-boosted forecasting technology using the predictability of the ocean. AdsGency “We want to become your next generation, B2C digital advertising platform.” Planette Planette co-founder Hansi Singh. It recently was trending on Hacker News, ProductHunt, and GitHub.

B2C 122

B2C Engineering Microsoft Applications 122

TM Forum

NOVEMBER 5, 2021

Revenue from B2B and B2C fixed voice services dropped as some companies closed permanently and the ongoing residential trend to cut landline connections accelerated, with hard-hit consumers looking to cut their monthly bills. Impact of Covid-19. Where’s the growth? Revenue-growth-for-new-ICT-services-mapping-report.png. external_url.

B2B 130

B2B Enterprise Enterprise B2C 130

TM Forum

SEPTEMBER 10, 2021

This includes enabling greater programmability to address demands for low latency, high throughput and reliability, and security by creating new network architectures that encompass 5G, edge, cloud, IoT, AI and machine learning as part of a digital ecosystem. ” CaaS. Software marketplaces are increasingly being used by enterprises.

B2C 100

B2C Software Software Enterprise 100

GeekWire

NOVEMBER 19, 2020

They range from stalwarts such as Microsoft and F5 Networks, to a bevy of smaller startups developing cutting-edge software in cloud computing, cybersecurity, and other industries. That could hurt B2C startups, or businesses that sell primarily to consumers. Security company ExtraHop, ranked No. Consumer spending in the U.S.

Software 145

Software Software Enterprise Enterprise 145

Forrester IT

APRIL 6, 2020

Remote Work Is Having A Moment: Ensure Employee Productivity Now COVID-19 is forcing companies across the globe to rapidly transition their workforces from the office into the home. Ninety-eight percent of Goldman Sachs employees are working remotely, and in the first two weeks of March, Cisco customers spent 5.5

Virtualization 390

Virtualization Meeting Research Company 390

GeekWire

JULY 24, 2020

Most noticeably, the edge-computing design of 5G is going to dramatically improve throughput, resolve latency issues, and increase security for enterprise customers. Instead of expensive and time-consuming in-house development, NEPI delivers the smart link that can bring an IoT application to the market in a competitive time frame.

Software 145

Software Software Data Center CTO 145

TM Forum

NOVEMBER 14, 2022

In addition, enterprise buyers have become increasingly used to the frictionless, B2C-style experiences from online marketplaces, such as those run by AWS and Google Cloud. These new offers range from bundling connectivity with partner security, IoT and IT solutions to reselling standalone third-party products.

Strategy 130

Strategy B2B B2C Automotive 130

Forrester IT

JUNE 29, 2020

NIST Commits To Renaming Racially Suggestive Technology Terms From Aunt Jemima and Uncle Ben’s to Lady Antebellum and the Dixie Chicks, we’ve seen a wave of rebranding sparked by ongoing anti-racism protests. Now, it’s moving beyond consumer-facing brands and groups.

Groups 382

Groups B2C B2B Applications 382

Forrester IT

APRIL 20, 2020

The March Numbers Are In: Retail Sales Are Down, But Not Out The Census Department released preliminary figures for March sales in the US on April 15, which provided an official glimpse of the impact of COVID-19 on the US economy and retail spend.

Retail 373

Retail B2C B2B Applications 373

Forrester IT

AUGUST 17, 2020

Gong’s Latest Round Launches Revenue Intelligence Into CRM’s Orbit Gong announced $200 million in Series D funding, following its $65 million Series C round in December of last year.

Data 370

Data Company B2C B2B 370

Forrester IT

SEPTEMBER 1, 2020

Amazon Launches Halo, Its First Wearable Health Device For The Average (Budget-Conscious) Consumer This week, Amazon launched Halo, a screenless wearable device that can monitor activity, sleep, temperature, BMI, and emotion.

Budget 362

Budget Apple B2C B2B 362

CIO Business Intelligence

JUNE 17, 2022

As a result, they procure solutions off-the-shelf rather than developing them in-house. Typically, CIOs from large technology companies have strong IT skills but poor communications skills, while it’s just the opposite for CIOs in customer facing B2C companies. However, most CIOs have failed to keep pace with fast-changing technology.

Insurance 122

Insurance Course Apparel Information Security 122

Forrester IT

MAY 18, 2020

Firms Poised To Survive The Pandemic Aren’t Laying Off CX Pros, They’re Doubling Down To cut costs, companies are laying off employees in customer experience, customer success, and customer support. That’s a big mistake for three reasons. First, we have proof that improving CX increases revenue, lowers cost, and mitigates risk.

Company 348

Company B2C B2B Applications 348

Forrester IT

JUNE 15, 2020

A Flash-Point Week For Facial Recognition Last week, IBM, Amazon, and Microsoft came out and made some big announcements on how they intend to halt or ban the use of facial recognition technology for law enforcement.

IBM 344

IBM Microsoft B2C B2B 344

Forrester IT

MARCH 23, 2020

Better Late Than Never: There’s Still Time To Improve Your Pandemic Plans Companies are showing renewed interest in business continuity and revising their pandemic plans in response to the coronavirus outbreak.

Banking 334

Banking Business Continuity Financial Report 334

Forrester IT

MARCH 2, 2020

Johnson & Johnson And Apple Team Up To Save Lives And Create New Business Value Janssen Pharmaceutica, a Johnson & Johnson subsidiary, is partnering with Apple and Evidation Health to study how the Apple Watch can help identify atrial fibrillation (AFib) to reduce heart health losses.

Apple 334

Apple Study B2C B2B 334

Forrester IT

MAY 4, 2020

Use Federal Stimulus Funds To Deepen Customer Obsession US federal stimulus packages feature over $1 trillion in benefits to businesses. How will your company use its share?

Report 327

Report Company B2C B2B 327

Forrester IT

JANUARY 27, 2020

CVS Is Taking Its HealthHUB Digital Retail Innovation To Market Across 1,500 Of Its Pharmacies CVS’s HealthHUB, debuting at three store locations in Houston, Texas, transforms over 20 percent of a brick-and-mortar CVS into dedicated health services, offering patients access to new durable medical equipment (DME) and supplies, digital tools, on-demand (..)

Retail 321

Retail Tools B2C B2B 321

Forrester IT

APRIL 27, 2020

COVID-19 Is Proving That Consumer Voices Can Influence Business Decisions Last week, major corporations learned firsthand the power of values-based consumers.

Small Business 320

Small Business Programming Government B2C 320

Forrester IT

MAY 26, 2020

Ensuring Employee Mental Health Is Crucial For COVID-19 Economic Recovery The mental health impact of COVID-19 is coming to light, and it’s not reassuring. In a survey conducted by SAP, Qualtrics, and Mind Share Partners, over 40% of respondents said their mental health has declined since the outbreak of COVID-19.

SAP 311

SAP Survey B2C B2B 311

mrc's Cup of Joe Blog

MAY 6, 2020

They haven’t provided their employees with secure web portals that they can access from anywhere. Or, maybe they’ve focused on B2B but now need to make the switch to B2C. Since 1981, we’ve completed thousands of development projects for businesses around the world. m-Power is the answer for any development need.

Applications 52

Applications B2C Development Architecture 52

Forrester IT

JUNE 1, 2020

Brands Pledge To Stand With The Black Community In the aftermath of George Floyd’s murder, citizens are taking to the streets to protest institutionalized racism. Brands are speaking out too, because, as Netflix tweeted, “to be silent is to be complicit.”

Google 300

Google System B2C B2B 300

Forrester IT

MARCH 30, 2020

Learn From Charter’s Mistake: COVID-19 Is A Meaningful Moment For Employees Two weeks ago, news outlets reported that Charter CEO Tom Rutledge sent a memo to employees reiterating that despite the growing COVID-19 outbreak, he expected all employees to continue to report to the office.

Policies 293

Policies Engineering Report Company 293

Forrester IT

FEBRUARY 3, 2020

Leadership Transition at IBM Means More Cloud, More Cloud Services, More Cloud Focus IBM is unlikely to ever have the economics of an Amazon, Azure, Google, or Alibaba. But it does have the largest footprint as a strategic partner of any vendor — 50% more customers than Accenture in our latest Technographics Services survey, for […].

IBM 293

IBM Survey Cloud Google 293

Forrester IT

AUGUST 3, 2020

The Clock Keeps Ticking On Microsoft’s Pursuit To Purchase TikTok In The US Late last year, we predicted that companies like Facebook or Meredith Corporation would court TikTok for acquisition but that its Chinese parent company, ByteDance, would ultimately hold out for an IPO. Now, it looks like we were half right.

Data 284

Data Company B2C B2B 284

Forrester IT

JULY 13, 2020

How Poor Pandemic Management Destroys A Brand As the rest of the UK started emerging from lockdown, the city of Leicester saw local restrictions reimposed due to a second wave of infections.

Fashion 284

Fashion Retail Social B2C 284

Forrester IT

JULY 6, 2020

Walmart Takes The Lead In The Race To Fix Healthcare With New Health Supercenters As healthcare clinics start to reopen, many patients continue to put off necessary care. For some, cost is a major barrier to care. While the hurdle is not new, rising unemployment and financial uncertainty make it harder, if not impossible, to overcome.

Healthcare 284

Healthcare Financial B2C B2B 284

Forrester IT

MARCH 16, 2020

Pandemics Forces Agencies To Rethink Employee Experience A slew of industry event cancellations and delays — like the live network upfronts, Advertising Week Europe, or Cannes Lions International Festival of Creativity – is forcing marketers and their agencies to rethink how to best work during a pandemic.

Advertising 284

Advertising Travel Policies Network 284