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Canadian CIOs discuss driving a successful hybrid cloud roadmap

CIO Business Intelligence

A recent article in cio.com on the multi-cloud environment for enterprise revealed that cost remains the biggest driver for multi-cloud based on a study commissioned by Oracle. B2C experiences such as online shopping, expedited delivery and superior security and data storage are expected as standard services by customers.

Cloud 275
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AI-powered mindfulness: The human element of innovation

CIO Business Intelligence

At Avaya, our enterprise customers using AI in the contact center report a 65% reduction in after-call work and a 50% increase in efficiency with solutions like conversational AI and AI analytics – and that’s just the tip of the iceberg. This joint focus on CX and EX is integral to sustaining innovation and driving business growth.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

To earn this cert, candidates should know how to maintain and modify Sales Cloud and Service Cloud applications; manage users, data, and security; and construct dashboards, reports, and workflows. The certification emphasizes testing, governance, and integration with external systems within an organization’s infrastructure.

Training 219
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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

With wireless subscribers and enterprises alike expecting more personalized and value-added offerings, telcos have to adapt faster than their customers expect. Over time, however, new entrants and high mobile subscriber penetration led to the start of B2C saturation. By the end of this era, overall B2C sector growth began to slow.

B2C 182
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Jio showcases enablement of secure IoT over Blockchain platform

TM Forum

What: Developed an integrated suite for IoT platform with Blockchain in-house, giving massive IoT ecosystems a secure means of onboarding and delivering end-to-end use cases. A secure means of onboarding and delivering end-to-end services is critical. Jio IoT Platform manages connectivity.

Security 130
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‘Software is eating more of the world, faster’: Pandemic spotlights enterprise tech startups

GeekWire

Enterprise software companies have long dominated the Seattle and Pacific Northwest tech scene. A report from OpenView Venture Partners predicts that enterprise cloud software firms are largely “recession-proof” in part due to the increased reliance on cloud services amid the pandemic. Security company ExtraHop, ranked No.

Software 145
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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

While protecting enterprise assets using identity and access management (IAM) is important, companies also need to address the applications their customers use. Others are related to cloud-specific systems, like Azure AD B2C. In 2021, the Federal Trade Commission [1] received 2.8 billion in losses. billion in losses.