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Banks bet on AI to deliver digital efficiencies

CIO Business Intelligence

In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.

Banking 353
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The Banking Crisis Will Send New Ripples Through Tech Budgets

Forrester IT

The banking crisis will send ripples through the tech industry and budgets, which have already been weakened by layoffs in the first quarter of 2023.

Budget 361
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Beyond Bank CIO: Balancing tradition and innovation in the digital age

CIO Business Intelligence

Beyond Bank Australia is one of the largest customer-owned banks in Australia and one of the leading B Corps in the country. Beyond Bank has a real focus on customers who are the members and owners of the bank. Beyond Bank has a real focus on customers who are the members and owners of the bank.

Banking 256
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AI, predictive analytics top list of hot technologies for banks

CIO Business Intelligence

Hot technologies for banks also include 5G , natural language processing (NLP) , microservices architecture , and computer vision, according to Forrester’s recent Top Emerging Technologies in Banking In 2022 report. 5G aids customer service. 5G aids customer service.

Banking 363
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Build or Buy an LMS? How to Pick the Right Solution for Your Budget

So, what are your options to get the best possible eLearning solution without breaking the bank? This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget. Build it or buy it.

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How asset management companies are vulnerable to ransomware and phishing attacks

Tech Republic Security

Like large banks, these firms hold valuable financial data but often have smaller security budgets and fewer staff, says Digital Shadows.

Banking 511
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Banking Leaders: Adjust Your Marketing And CX Budgets In The Wake Of COVID-19

Forrester IT

Banking Leaders: Make Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. Different industries, including banking, face disparate consumer trends, resource availability, and revenue potential during the pandemic and its aftermath.

Banking 273