CIO Business Intelligence

OCTOBER 31, 2024

If you suspect fraudulent activity, immediately notify your banking partner. The role of a banking partner in preventing BEC A strong relationship with your bank can serve as a critical line of defense in preventing and mitigating BEC attacks. Quick action may stop unauthorized transactions before the funds transfer.

Banking 261

Banking How To Financial Education 261

CIO Business Intelligence

FEBRUARY 6, 2025

The rebranding of business intelligence (BI) platform vendor MicroStrategy that will see the firm aggressively plug Bitcoin comes with significant risks as a result of the digital currencys volatility and the regulatory uncertainties surround the cryptocurrency market, an industry analyst said Thursday.

Business Intelligence 225

Business Intelligence Strategy Software Software 225

CIO Business Intelligence

FEBRUARY 16, 2024

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready. Generative AI, Innovation

Banking 330

Banking Microsoft Malware Virtualization 330

CIO Business Intelligence

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 262

Banking Industry Financial Video 262

CIO Business Intelligence

APRIL 28, 2023

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 354

Banking Data Financial Software Development 354

CIO Business Intelligence

DECEMBER 26, 2024

Banks are striving for digital innovation but regulatory constraints, data security and privacy concerns, integration challenges, and the high costs of enabling change prevent 70% from achieving their transformation goals. Overall, the banks digital channel perception CSAT improved from 63% in 2022 to 80% in 2024. Want similar results?

Banking 130

Banking Unified Communications Cloud Virtualization 130

CIO Business Intelligence

MARCH 20, 2025

The United States has been trying to counteract the popularization of technological solutions from China for years, often taking steps that are contrary to the development of an open market. Further tariffs and the inclusion of large companies on the Department of Commerce blacklists limit competition while favoring solutions from the US.

Open Source 248

Open Source Banking Artificial Intelligence Hardware 248

CIO Business Intelligence

SEPTEMBER 29, 2023

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Banking 334

Banking Financial Dell Artificial Intelligence 334

CIO Business Intelligence

FEBRUARY 16, 2024

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. If banks are to put their faith in AI, then transparency will be key to building trust. This is a problem banking leaders are increasingly aware of.

Banking 306

Banking Data Financial Report 306

CIO Business Intelligence

FEBRUARY 22, 2024

The threat to banks from cyber crime is becoming increasingly complex, as state actors and criminal gangs become more adept at targeting vulnerabilities. A report by the Bank for International Settlements singled out the growth of cloud-based services and remote working as two of the primary drivers behind the heightened risk.

Banking 275

Banking Tools Security Malware 275

CIO Business Intelligence

OCTOBER 30, 2024

For example, Cloudera customer OCBC Bank leveraged Cloudera machine learning and a powerful data lakehouse to develop personalized recommendations and insights that can be pushed to customers through the bank’s mobile app. And the results for those who embrace a modern data architecture speak for themselves.

Enterprise 349

Enterprise Enterprise Architecture Survey 349

CIO Business Intelligence

SEPTEMBER 10, 2024

The artificial intelligence revolution is well underway, but how ready are banks and lenders to leverage the full breadth of these capabilities? And while some banks and lenders have made these integrations to varying degrees of success, others are struggling to fully embrace this next technological chapter. The jury is out.

Banking 279

Banking Financial Artificial Intelligence Study 279

CIO Business Intelligence

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 299

Banking Oracle Financial Cloud 299

CIO Business Intelligence

NOVEMBER 20, 2024

Ros Yusoff CIMB Saiful Bakhtiar Osman PNB Commercial Sandeep Pandey FWD Insurance Shariq Khan ERGO Insurance Singapore Sigit Triwibowo IKEA Songphot Vijayaporn CIMB Thai Steve Lee SP Group Dr Steven Gan Sau Phin Boost Bank Stuart Gurr Deutsche Bank Suresh Komirishetty Mercedes-Benz (Thailand) Susana Ong HC Consumer Finance Philippines, Inc.

Insurance 264

Insurance Banking Groups Education 264

CIO Business Intelligence

OCTOBER 20, 2024

The finalists are: GXS Bank HK Express Hong Kong Baptist University KPMG NTUC Health OCBC Bank Thai Union Sentosa Development Corporation Singlife Sustainability This award recognises technology teams delivering sustainability benefits to the organisation via initiatives and innovation that aim to reduce environmental impact.

Banking 281

Banking Insurance Meeting Energy 281

CIO Business Intelligence

DECEMBER 18, 2024

Among them: Banking: Organizations are delivering personalized solutions with recommendations and enhancing customer service operations with avatar-assisted services and Natural Language Processing (NPL) chatbots that fulfill service requests promptly.

Financial 263

Financial Microsoft Banking Devops 263

CIO Business Intelligence

JULY 1, 2024

Ibercaja ha firmado el acuerdo de adquisición de la plataforma tecnológica de Orange Bank España , con el objetivo de impulsar la transformación y el crecimiento del negocio de financiación al consumo.

Banking 259

Banking 259

CIO Business Intelligence

DECEMBER 3, 2024

The prioritisation and implementation of steps have to be adapted accordingly in order to achieve specific business objectives. A high-street bank in the UK shows just how necessary it is to tackle the challenges that modernisation poses systematically.

Industry 305

Industry IBM Applications Banking 305

CIO Business Intelligence

OCTOBER 20, 2023

By Jude Sheeran, EMEA managing director at DataStax When making financial decisions, businesses and consumers benefit from access to accurate, timely, and complete information. With the power of real-time data and artificial intelligence (AI), new online tools accelerate, simplify, and enrich insights for better decision-making.

Financial 328

Financial Banking Google Artificial Intelligence 328

CIO Business Intelligence

DECEMBER 30, 2024

So members can quickly and securely transfer funds between bank accounts in real time. If you send money from your bank account to someone with an account at the same bank, the process is instantaneous because the bank knows the funds are legitimate. All members must do is connect to us.

Banking 162

Banking Data System Financial 162

CIO Business Intelligence

MARCH 25, 2025

Lanzani shares an example of a banks customer-facing chatbot. The instance would require a scaled gen AI framework that implements strong prompt injection guardrails to avoid giving financial advice or talking poorly about the bank. Security debt can accumulate when these risks are not adequately addressed.

Architecture 350

Architecture Devops Open Source Database Administration 350

CIO Business Intelligence

OCTOBER 23, 2024

Dr. Abeer Khedr, Group Head of Cybersecurity at the National Bank of Egypt, echoed this sentiment: “Cyber leadership at the client side means reaching CISO levels or beyond. But we must do even more,” said H.E. Tigist Hamid Mohammed, Director General of the Information Network Security Administration in Ethiopia.

Programming 289

Programming Education Groups Network 289

CIO Business Intelligence

DECEMBER 5, 2024

This enables use cases such as near real-time disaster recovery over photonics-based links in industries like banking and finance, vehicle-to-vehicle communication in an autonomous vehicle scenario, and real-time edge-to-data center connections for robotics applications in factories, or at remote sites in mining or oil and gas industries.

Artificial Intelligence 329

Artificial Intelligence Disaster Recovery Network Data Center 329

CIO Business Intelligence

DECEMBER 9, 2024

The prioritisation and implementation of steps have to be adapted accordingly in order to achieve specific business objectives. A high-street bank in the UK shows just how necessary it is to tackle the challenges that modernisation poses systematically.

Industry 245

Industry IBM Applications Banking 245

CIO Business Intelligence

JANUARY 6, 2025

AI and Machine Learning will drive innovation across the government, healthcare, and banking/financial services sectors, strongly focusing on generative AI and ethical regulation. The financial sector will see rapid adoption of digital payments, open banking, and Central Bank Digital Currencies (CBDCs).

Trends 203

Trends Energy Healthcare Government 203

CIO Business Intelligence

JULY 10, 2024

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being.

Strategy 295

Strategy Banking Financial Data 295

CIO Business Intelligence

JANUARY 5, 2025

3] Meanwhile, ABANCA, a Spanish retail bank, has used SS&C Blue Prisms intelligent automation, generative AI, and NLP to automate over a thousand tasks, which improved customer and employee experience and allowed it to respond to customer inquiries 60% faster. [4] 4] On their own AI and GenAI can deliver value.

Enterprise 312

Enterprise Enterprise Insurance Data 312

CIO Business Intelligence

NOVEMBER 27, 2024

Keeping Data Governance at the Core of Effective AI Data falling into the wrong hands should be a concern of any business—regardless of size or status in the market. Similarly, in 2017 Equifax suffered a data breach that exposed the personal data of nearly 150 million people.

Security 332

Security Government Artificial Intelligence Data 332

CIO Business Intelligence

NOVEMBER 18, 2024

Another expert in the conversation, Manoj Bhojwani, Global CIO at Abu Dhabi Islamic Bank shared his company’s strategic roadmap towards AI. “In “Building an initial foundation and identifying use cases where we can get value from the power of data is crucial.” In our 2025 strategy, Generative AI is one of the key pillars,” he revealed. “We

Business Transformation 279

Business Transformation Industry Strategy Data 279

CIO Business Intelligence

NOVEMBER 26, 2024

In the banking industry, for example, fintechs are constantly innovating and changing the rules of the game, he says. “These types of applications can be migrated to modern cloud solutions that require much less IT talent overall and are cheaper and easier to maintain and keep current.”

Survey 331

Survey System Applications Tools 331

CIO Business Intelligence

JULY 18, 2022

One organization, Feeding America, the country’s largest domestic hunger relief organization, is turning to information technology to help, having hired three years ago its first IT chief to transform how its network of 200 food banks serve the food insecure. Those food banks also have varying levels of technology acumen.

Data 354

Data Banking Nonprofit Network 354

CIO Business Intelligence

NOVEMBER 5, 2024

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers.

CTO 330

CTO Artificial Intelligence Examples System 330

CIO Business Intelligence

FEBRUARY 20, 2025

Customer concerns about old apps At Ensono, Klingbeil runs a customer advisory board, with CIOs from the banking and insurance industries well represented. Banking and insurance are two industries still steeped in the use of mainframes, and Ensono manages mainframes for several customers.

Cloud 270

Cloud Applications Insurance Data 270

CIO Business Intelligence

MARCH 11, 2025

Part of IT engagement with the business involves understanding business goals and how the business operates, but its equally important to understand the skill levels of the employees who will be using the apps.

Applications 282

Applications Development Training Banking 282

CIO Business Intelligence

FEBRUARY 11, 2025

We selected BIAN (Banking Industry Architecture Network) and used many of the out-of-the-box definitions for APIs and microservices. Add to this the escalating costs of maintaining legacy systems, which often act as bottlenecks for scalability.

Architecture 259

Architecture Financial Enterprise Enterprise 259

CIO Business Intelligence

AUGUST 6, 2024

It makes banks more data-driven and insightful, enhancing decision-making; providing deeper insights; and achieving greater agility, personalized customer service, and automation. Enriched data allows banks to create a comprehensive picture of customer behavior, enabling personalized services and accurate risk assessments.

Financial 299

Financial Fractional VPE Banking Data 299

CIO Business Intelligence

MARCH 24, 2025

Heres what Teresa Heitsenrether, JPMorgans chief data and analytics officer, told a Wall Street Journal reporter when asked how genAI will transform work at JPMorgan: Think about any place in the bank where people are preparing to go and talk to their clients.

Data 307

Data Enterprise Enterprise Tools 307