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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. Software development and IT Cognition released Devin, billed as the worlds first AI software engineer, in March last year.

CTO Hire 359
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12 AI predictions for 2025

CIO Business Intelligence

Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. According to a Bank of America survey of global research analysts and strategists released in September, 2024 was the year of ROI determination, and 2025 will be the year of enterprise AI adoption.

CTO Hire 354
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7 types of tech debt that could cripple your business

CIO Business Intelligence

What CIOs can do: Avoid and reduce data debt by incorporating data governance and analytics responsibilities in agile data teams , implementing data observability , and developing data quality metrics. Lanzani shares an example of a banks customer-facing chatbot.

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BNY Mellon banks on AI to improve master data

CIO Business Intelligence

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 354
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With critical thinking in decline, IT must rethink application usability

CIO Business Intelligence

Together these trends should inspire CIOs and their application developers to look at application usability though a different lens. The first definition is what CIOs and application developers historically have attuned to. The first definition is what CIOs and application developers historically have attuned to.

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As mainframe application development grows, so does the security risk

CIO Business Intelligence

Mainframe security is critical to IT infrastructure, especially in industries like banking, insurance, healthcare, and government, where mainframes often store vast amounts of sensitive data. As new regulations introduce new requirements, businesses are held to greater responsibility and onus to shore up their IT systems.

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Outdated business apps can cloud your AI vision

CIO Business Intelligence

Customer concerns about old apps At Ensono, Klingbeil runs a customer advisory board, with CIOs from the banking and insurance industries well represented. Banking and insurance are two industries still steeped in the use of mainframes, and Ensono manages mainframes for several customers.

Cloud 270