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When voice deepfakes come calling

CIO Business Intelligence

Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting. Social engineering attacks Deepfakes significantly enhance the effectiveness of social engineering by making it much harder to distinguish bad actors from legitimate customers.

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2022 US CIO 100 winners: Celebrating IT innovation and leadership

CIO Business Intelligence

After our last two virtual events, this year’s in-person gathering will be a can’t miss event for industry leaders,” said Anne McCrory, Group Vice President, Customer Experience and Operations, IDG Events. Marshfield Clinic Health System Maryland Health Benefit Exchange Mattel Inc.

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Metaverse: The time for CIOs to experiment is now

CIO Business Intelligence

Right now, the metaverse is essentially an undefined amalgam of technologies and concepts including but not limited to augmented reality (AR), avatars, blockchain, cryptocurrencies, extended reality (ER), mixed reality (MR), NFTs (non-fungible tokens), virtual reality (VR), and Web3. Follow the money.

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Beyond the Hype: AI in Small to Medium Enterprises

Eric D. Brown

So, let’s cut through the hype and get down to the practical ways SMEs can leverage AI without breaking the bank. For customer service, chatbots and virtual assistants like Customers.AI (aka MobileMonkey) or ManyChat can handle routine inquiries 24/7, freeing up your human staff for more complex issues. Tools like Jasper.ai

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In the future of work our avatars will collaborate in virtual worlds

Trends in the Living Networks

Whlie virtual reality is currently solidly in the trough of disillusionment , it has always been evident that in the long term entertainment and interaction in virtual worlds will become commonplace. Virtual worlds for work. However the real potential of avatar-based virtual worlds likely lies in the world of work.

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57,000 Bank of America Customers' Data Compromised in Breach

SecureWorld News

Bank of America is notifying customers that their personal information was compromised in a data breach impacting Infosys McCamish Systems (IMS), a third-party vendor. According to breach notification letters , the exposed customer data includes names, addresses, Social Security numbers, dates of birth, and financial account details.

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GeekWire 200 rankings update: E-commerce, virtual event, fintech startups heat up

GeekWire

Also unique: record breaking investment and M&A activity across the country and in Seattle, as companies take advantage of pandemic-driven trends such as virtual experiences, at-home healthcare, remote education and more. Hootsuite , the widely used social media management platform and a star of the Vancouver, B.C. Snapbar (No.