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12 AI predictions for 2025

CIO Business Intelligence

Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. According to a Bank of America survey of global research analysts and strategists released in September, 2024 was the year of ROI determination, and 2025 will be the year of enterprise AI adoption.

CTO Hire 354
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5 top business use cases for AI agents

CIO Business Intelligence

In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just months earlier. Major enterprise software vendors are also getting into the agent game. followed a couple months later.

CTO Hire 359
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BNY Mellon banks on AI to improve master data

CIO Business Intelligence

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 354
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7 types of tech debt that could cripple your business

CIO Business Intelligence

Open source dependency debt that weighs down DevOps As a software developer, writing code feels easier than reviewing someone elses and understanding how to use it. Lanzani shares an example of a banks customer-facing chatbot. Security debt can accumulate when these risks are not adequately addressed.

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Outdated business apps can cloud your AI vision

CIO Business Intelligence

Outdated software applications are creating roadblocks to AI adoption at many organizations, with limited data retention capabilities a central culprit, IT experts say. Moreover, the cost of maintaining outdated software, with a shrinking number of software engineers familiar with the apps, can be expensive, he says.

Cloud 270
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Why business resilience depends on software agility

CIO Business Intelligence

In this new reality where a bank can go under in two weeks, and new innovations are fundamentally changing our ways of life (e.g., In a world where companies are defined by the digital services they can deliver, software agility IS business agility, and in turn results in better business outcomes. Software Development

Agile 264
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Will enterprises soon keep their best gen AI use cases under wraps?

CIO Business Intelligence

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks. And software code is a language.”