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The Future Of Banking Has Arrived

Forrester IT

Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking. The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […].

Banking 536
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The Future Of Banking: Invisible, Connected, Insights-Driven, And Purposeful

Forrester IT

Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade. By 2030, banking will be invisible, connected, insights-driven, and purposeful.

Banking 382
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Banking on customer experience and security via technology-based innovation

CIO Business Intelligence

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Security and privacy. Conducted by Quadrant Strategies for Iron Mountain.

Banking 98
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO Business Intelligence

How has banking evolved during the rapid digitisation of recent years? The answer lies in changing consumer habits, tech-driven disruptions, and cultural shifts—the very trends that are setting the stage for the industry’s future. One example is Banking-as-a-Service, with the market expected to reach US$3.6 trillion by 2030.

Banking 98
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO Business Intelligence

How has banking evolved during the rapid digitisation of recent years? The answer lies in changing consumer habits, tech-driven disruptions, and cultural shifts—the very trends that are setting the stage for the industry’s future. One example is Banking-as-a-Service, with the market expected to reach US$3.6 trillion by 2030.

Banking 98
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Broadcom: 2023 Tech Trends That Transform IT

CIO Business Intelligence

At Broadcom, we see challenges companies face first-hand, and in turn how technology trends impact the world’s largest companies. Consumers have high expectations for digital experiences in online banking, email, cloud storage, video on demand (VoD), smart digital assistants, and virtual reality.

Trends 118
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Predictions 2021: It’s All About Empathy, Digital, And Virtualizing Customer Care

Forrester IT

The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic. Learn how customer service will evolve in 2021.