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Evaluate And Adjust Your VoC Program To Improve CX During COVID-19

Forrester IT

Earlier this week, CX research directors David Truog and Harley Manning published a blog post that highlights two key points that I urge CX leaders who manage VoC programs to consider: understanding your customers is critical right now, and it is time to adapt your approach to CX. When it comes to your VoC program: […].

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DARPA program aims to sift through quantum computing hype

Network World

According to DARPA, the QBI program will verify and validate approaches that enable revolutionary advances in design, engineering, testing, and evaluation in the domain of fault-tolerant quantum computing and explore computational workflows that include quantum compute steps.

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How To Calculate The Benefits Of An Employee Mental Health Program

Forrester IT

(Paul-Julien Giraud contributed to this blog.) Mental health was already a critical element of an effective employee experience (EX) program before the pandemic, but today, it’s paramount, as new stresses have emerged and employees brace for even more change in coming months. And it is […].

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Juniper offers AI pricing incentives, education programs

Network World

Juniper Networks is offering education programs and pricing incentives to accelerate enterprise adoption of AI-based technologies. Juniper Validated Designs (JVD) are also part of the program. These initiatives provide effective and cost-efficient opportunities for businesses to explore and embrace our AI technology.”

Education 397
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NYC Department of Education builds the pipeline for future cybersecurity professionals

Network World

Upon graduating from the program, students receive assistance in job placement or higher education programs. The six-year high school program is designed for students who don’t have a clear path to college, often for financial reasons. At his suggestion, we enrolled our students in the Zscaler Academy Zero Trust Career Program.

Education 355
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Ubuntu namespace vulnerability should be addressed quickly: Expert

Network World

Three bypasses Unprivileged user namespaces are a feature in the Linux kernel that are supposed to provide additional sandboxing functionality for programs such as container runtimes, says Ubuntu. Note that such a bypass allows an unprivileged user to obtain full capabilities inside a namespace, not on the host outside a namespace.

Linux 364
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Nile dials-up AI to simplify network provisioning, operation

Network World

Nile Nav automates these steps, handling everything from device models that are part of deployments to AI-driven setup and installation, wrote Karthik Kannan, chief of product strategy with Nile in a blog about the news.

Network 443