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The reason for the high interest is due to the insights that these technologies can generate, giving banks the ability to make better-informed business decisions and serve customers in a more personalized fashion, said Jost Hopperman and Martha Bennett, principal analysts at Forrester. 5G aids customer service.
Nowadays, businesses are steadily moving into the digital era with characteristics of hyper-connectivity and interdependence. Information Technology is the linchpin to build differentiated business competency. In fact, IT business synchronization is one of the most important aspects to achieve digital harmonization.
As the matter of fact, the life cycle of business today grows shorter and shorter because of increasing pace of changes, overwhelming growth of information, and demanding of shareholders. The businesstransformation journey is full of velocity and uncertainty, thus, a clear vision is in demand. Encyclopedia).
Because each integration effort perhaps spins off into chain reactions that may not be recognized until the budget is gone. They need to ensure IT is strategically positioned to be ahead of where the business is moving next. They need to ensure IT is strategically positioned to be ahead of where the business is moving next.
Improve quality + productivity across the organization for climbing up IT maturity: Quality is to ensure that the organization’s systems are reliable and run when needed and when the users expect them to run, meet the needs of the business, don't waste time or have critical defects. a lack of productivity with technology.
The main problem is that the business executive still limits their vision of IT as “IT supports a strategy.” As a matter of fact, digital technology is often the disruptive force for businesstransformation. IT is not just to support strategy, IT strategy is an integral part of business strategy.
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