Remove Business Continuity Remove Business Intelligence Remove Change Management Remove Media
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Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO Business Intelligence

“Il digitale è riconosciuto come forte leva di business”, conferma Alessandra Luksch, Direttore dell’Osservatorio Digital Transformation Academy e dell’Osservatorio Startup Thinking del Politecnico di Milano, che dal 2016 mappa i trend della spesa ICT delle organizzazioni in Italia.

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Digital KPIs: The secret to measuring transformational success

CIO Business Intelligence

For example, in media and ecommerce, CIOs may select revenue growth from digital subscriptions and advertising. Customer and employee experience metrics can be measured through satisfaction surveys (CSat and Esat), sentimental analysis on social media, account-based revenue growth, and employee retention metrics.

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