Remove Business Continuity Remove Network Remove Telecommunications
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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” Today most, if not all, social interactions happen over mobile networks and the Internet. ” Data from 2020, however, paints another picture.

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CEO update: the impact of COVID-19 on telecommunications

Spearline Testing

Networks are experiencing strain due to a large increase in demand. This problem is further heightened as network providers are affected by restrictions which limit their access to key sites for maintenance work. This has led to variable network performance in many areas. The number of cases globally has now exceeded 3.5

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Time to digitize all landlines, once and for all (of us)

CIO Business Intelligence

Digital transformation of copper lines – like most IT infrastructure – is better for telecommunications carriers/network providers and businesses alike, as copper networks are expensive to maintain and unreliable with gradual deterioration accelerating over the past decade. Digital Transformation, Telecommunications

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Reduce your problem management costs with Spearline's Voice Assure RealTime.

Spearline Testing

Managing telecommunications networks, call routing and dial plans can be challenging. Network engineering teams around the world have shared experiences that become legendary. The chase might go on through the night or across a weekend with teams putting in herculean effort to ensure business continuity.

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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity.

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Is voice being superseded?

Spearline Testing

* This article is an excerpt taken from Spearline's Whitepaper ' 2020 Global Telecom's Report ' Businesses continue expanding their contact channels, and inbound voice is sometimes seen as outdated in this omnichannel world. It should therefore be supported by ensuring strong network quality at all times.

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What CIOs can learn from the massive Optus outage

CIO Business Intelligence

The week’s high-profile resignation of Optus CEO Kelly Bayer Rosmarin in the wake of the Australian telco’s massive outage that left 10 million Australians and 400,000 businesses without phone or internet for up to 12 hours earlier this month underscores the stakes involved when it comes to setting an IT strategy for business resilience.