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CEO update: the impact of COVID-19 on telecommunications

Spearline Testing

Spearline would like to take this opportunity to reassure all our customers that we have business continuity plans in place which will ensure that we continue to successfully monitor your phone lines and test your numbers. Data as of 04 May 2020. For further information, please contact us at support@spearline.com or phone.

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Time to digitize all landlines, once and for all (of us)

CIO Business Intelligence

Digital transformation of copper lines – like most IT infrastructure – is better for telecommunications carriers/network providers and businesses alike, as copper networks are expensive to maintain and unreliable with gradual deterioration accelerating over the past decade. Digital Transformation, Telecommunications

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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” Network providers adjusted to the increasing customer demand, prompting the Chinese government to label telecommunications an essential service.

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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity.

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Reduce your problem management costs with Spearline's Voice Assure RealTime.

Spearline Testing

Managing telecommunications networks, call routing and dial plans can be challenging. The chase might go on through the night or across a weekend with teams putting in herculean effort to ensure business continuity. Spearline is the leading network intelligence company in the telecommunications industry. New to Spearline?

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CEO update: COVID-19's impact on telecoms

Spearline Testing

Spearline continues to observe the impact of Covid-19 on telecoms infrastructure around the world. As well as increased demand and strain on telecommunication infrastructure, network providers are further affected by restrictions which limit access to key sites for maintenance work, along with the movement of personnel and equipment.

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Is voice being superseded?

Spearline Testing

* This article is an excerpt taken from Spearline's Whitepaper ' 2020 Global Telecom's Report ' Businesses continue expanding their contact channels, and inbound voice is sometimes seen as outdated in this omnichannel world. Spearline is the telecommunication industry’s leading network intelligence company.

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