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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

CIO should bet on change management programs and evangelizing high-quality agents with whom employees collaborate to deliver value beyond productivity. Even simple use cases had exceptions requiring business process outsourcing (BPO) or internal data processing teams to manage.

CTO Hire 356
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A 5-point checklist before you select and implement an AI agent platform

CIO Business Intelligence

Thorough API documentation Once your agents are built in the AI agent builder platform, the next step is to use API calls to implement these agents within your own applications. Look for plentiful documentation at the API level, but also higher-level information that explains the sequence when provisioning agents on the fly, and so on.

Examples 330
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How intelligent document processing automates content-intensive processes

CIO Business Intelligence

Intelligent document processing (IDP) is changing the dynamic of a longstanding enterprise content management problem: dealing with unstructured content. The ability to effectively wrangle all that data can have a profound, positive impact on numerous document-intensive processes across enterprises.

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Document Security is More than Just Password-Protection

CIO Business Intelligence

Thirty years ago, Adobe created the Portable Document Format (PDF) to facilitate sharing documents across different software applications while maintaining text and image formatting. Today, PDF is considered the de facto industry standard for documents that contain critical and sensitive business information.

Security 316
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Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

Oversee change in the program management office With traditional project-based approaches, stakeholders specify requirements and priorities, and a project manager oversees fulfilling them on time, on budget, and at agreed-upon quality. Most enterprise IT departments need program managers but need to restate their responsibilities.

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SAP customers struggle with S/4HANA migration

CIO Business Intelligence

The complexity of the project and the required resources are underestimated, while organizational competence is overestimated. This mismatch leads to the enormous discrepancies between plan and results, he says.

SAP 283
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LA Public Defender CIO digitizes to divert people to programs, not prison

CIO Business Intelligence

Al Rawi shares the passion of the public defenders’ office and employs his digital talents to help divert people to “programs, not cages,” he says, paraphrasing his boss’s key objective to ‘get people out of jail and keep them out of jail.’ “Our Another model transcribes video into natural language processing to save time for defenders.