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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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Forrester 2019 Enterprise BI Platform Waves ™ Research Update

Forrester IT

Forrester has just published 2019 refresh of out Enterprise Business Intelligence (BI) Platforms Waves ™. This year we emphasized New market segmentation by Vendor-Managed vs. Client-Managed platforms, which roughly equated to on-premise vs. cloud based platforms, but not quite.

Research 314
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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

CTO Hire 359
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How Birmingham’s $48M Oracle ERP project turned into an epic failure

CIO Business Intelligence

Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. There are multiple reports including one from a manager at BCC highlighting the discrepancies at the Council, way back in June 2023.

Oracle 227
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Your CEO has little idea who IT is or what IT does

CIO Business Intelligence

Executives need to understand and hopefully have a respected relationship with the following IT dramatis personae : IT operations director, development director, CISO, project management office (PMO) director, enterprise architecture director, governance and compliance Director, vendor management director, and innovation director.

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Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

But many enterprises stopped their agile transformations at this layer. Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. But the work to get business leaders, stakeholders, and end-users to shift to agile mindsets mostly got stuck.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Contracts, audits, and SBOMs Beyond protecting enterprise architecture from dangerous updates, and dangerous software in general, there are other steps companies can take to safeguard their software supply chain, starting with selecting the vendor and signing the contract.

CTO Hire 281