CIO Business Intelligence

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age.

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CIO Business Intelligence

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age.

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CIO Business Intelligence

DECEMBER 1, 2022

For over 130 years, Hastings Mutual Insurance Company has served and protected its clients throughout the Midwest. In its push to modernize, the regional insurance provider also believed updating its client viewing system to provide a more intuitive, user-friendly experience would benefit its customers and employees alike.

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CIO Business Intelligence

JULY 31, 2023

Natural disasters have been increasing in frequency, severity, and diversity in recent years, pressuring insurers to be more efficient and to anticipate event and claim fallout. Second, RDA addresses post-NatCat planning to help insurers’ prioritize property inspections. trillion. “If

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CIO Business Intelligence

MARCH 13, 2025

Introducing business intelligence required a great deal of change management work, because from a data use that wasnt very sophisticated and organized, and very do-it-yourself, we moved to a consistent and verified data warehouse, he says. I insist on the value of communication and involvement.

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CIO Business Intelligence

MARCH 16, 2022

Insurance companies are no longer only there for their customers in times of disaster. Modern approaches to insurance and changes in customer expectations mean that the insurance business model looks very different than it used to. For many insurers, this means investing in cloud.

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CIO Business Intelligence

NOVEMBER 20, 2024

Santos Converge ICT Solutions Peter Tay Income Insurance Quinny Lei Grab Rajat Mittal NTUC First Campus Ralph Ostertag Heineken Ravel Lai Uni-China Group Renee Ling PwC Malaysia & Vietnam Rhezandra Priatama Sekolahmu Richard Parcia GOLDEN ABC, Inc. These are in addition to CIO100 awards in the US, UK, and the Middle East. …

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CIO Business Intelligence

OCTOBER 31, 2024

In cases where the victim cannot recover funds, it’s essential to have insurance policies in place to mitigate the financial loss. Many businesses overlook the importance of cybersecurity and fraud insurance, but as BEC scams increase, having this protection is key to reducing the damage should a fraud loss occur.

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CIO Business Intelligence

MARCH 27, 2024

When the leadership team at Erie Insurance planned a large-scale transformation, they knew it couldn’t be an IT-only effort. Finally, the way Erie Insurance drives transformation is by leveraging enterprise business agility. But they have great communication skills, and know how to get things done.

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CIO Business Intelligence

JUNE 19, 2023

million people, with more than 400 sites of care, including six hospitals, and as the organization struggled with these issues, it quickly became apparent that insurance authorization for imaging and radiology services — a foundational diagnostic step before almost any care can begin — was a bottleneck.

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CIO Business Intelligence

NOVEMBER 19, 2024

“Ensuring you have a deep understanding of your partners’ business, taking extreme ownership of challenges, and being vulnerable are all tenants of building tight partnerships,” observes Andrew Palmer, CIO for global retail markets at Liberty Mutual Insurance.

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CIO Business Intelligence

NOVEMBER 18, 2024

Traditionally viewed as rock-solid and steady, the insurance industry is not exactly associated with taking big risks. With digital technologies clearly established as the central plank of business operations, efforts to reorganize, rebrand, and remodel IT are kicking into high gear.

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CIO Business Intelligence

DECEMBER 19, 2024

The insurance company decided to migrate from on-premises BMC Remedy to cloud-based BMC Helix ITSM and Discovery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

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CIO Business Intelligence

OCTOBER 30, 2024

Whether it’s a financial services firm looking to build a personalized virtual assistant or an insurance company in need of ML models capable of identifying potential fraud, artificial intelligence (AI) is primed to transform nearly every industry.

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CIO Business Intelligence

AUGUST 21, 2024

As explained in a previous post , with the advent of AI-based tools and intelligent document processing (IDP) systems, ECM tools can now go further by automating many processes that were once completely manual. Consider an insurance company corporate inbox that accepts claims, underwriting, and policy servicing submissions.

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CIO Business Intelligence

DECEMBER 29, 2024

Para que las transformaciones digitales funcionen desde una perspectiva cultural, es necesario que los lderes de una organizacin adopten o fomenten el cambio, afirma Michael Corrigan, director de TI de World Insurance. Tiene que haber un liderazgo eficaz y un compromiso de los lderes empresariales y de TI, afirma Corrigan de World Insurance.

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CIO Business Intelligence

JANUARY 5, 2025

When orchestrated effectively, these technologies drive scalable transformation, allowing businesses to innovate, respond to changing demands, and enhance productivity seamlessly across functions. AI in action The benefits of this approach are clear to see. 4] On their own AI and GenAI can deliver value.

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Enterprise Enterprise Insurance Data 312

CIO Business Intelligence

OCTOBER 20, 2024

The finalists are: Aboitiz Data Innovation Accountant-General’s Department EssilorLuxottica EtonHouse International Education Group Hong Kong Housing Society Income Insurance Nanyang Technological University To register your interest in attending the CIO100 ASEAN awards event, complete this application.

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CIO Business Intelligence

FEBRUARY 20, 2025

Customer concerns about old apps At Ensono, Klingbeil runs a customer advisory board, with CIOs from the banking and insurance industries well represented. Banking and insurance are two industries still steeped in the use of mainframes, and Ensono manages mainframes for several customers.

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CIO Business Intelligence

FEBRUARY 7, 2025

Tom Allen , Founder of the AI Journal, asserts the insurance industry is a ripe field for increasing the value of customer interactions. Insurance companies whether commercial or retail are prime examples of where AI is useful. It can speed up claims processing, which can have a big impact on customer satisfaction.

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CIO Business Intelligence

JULY 26, 2024

As eye-popping estimates emerge for the cost to enterprises of dealing with aftermath of last week’s CrowdStrike-induced outages, it’s crucial to break down the sources of these expenses and understand how much of the financial burden will be absorbed by cyber insurance. billion to $1.08

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CIO Business Intelligence

NOVEMBER 11, 2024

For the global risk advisor and insurance broker that includes use cases for drafting emails and documents, coding, translation, and client research. “The thing about the AI stuff is it’s really cheap, if you do it right,” Beswick says.

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CIO Business Intelligence

OCTOBER 20, 2023

But home and automobile insurance company Allstate is taking a different approach. The result, Jeevanjee says, is a technology-driven business strategy “that’s a very empowering thing.” Allstate expects to be up and running in 10 states this year for automobile policies and 19 states for rental insurance. “We

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Cloud Insurance Applications Policies 340

CIO Business Intelligence

DECEMBER 9, 2024

In insurance, we can soon expect to see agentic agents manage the end-to-end workflow for customer engagements. Hospitals and healthcare providers, for example, will increasingly use AI-powered diagnostic tools to assist in the analysis of medical images and the detection of diseases.

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Healthcare Analysis Examples Insurance 246

CIO Business Intelligence

JUNE 7, 2022

In business analytics, this is the purview of business intelligence (BI). It can be used to reveal structures in data — insurance firms might use cluster analysis to investigate why certain locations are associated with particular insurance claims, for instance.

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CIO Business Intelligence

NOVEMBER 22, 2023

As a connected car data company focusing on the motor insurance sector, UK-based ThingCo is dedicated to developing next gen telematics built with the latest technology. Then we’re suddenly in a position where you can turn that negativity into a positive part of your business. Watch the full video below for more insights.

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CIO Business Intelligence

AUGUST 21, 2024

From insurance to banking to healthcare, organizations of all stripes are upgrading their aging content management systems with modern, advanced systems that introduce new capabilities, flexibility, and cloud-based scalability. In this post, we’ll touch on three such case studies.

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CIO Business Intelligence

NOVEMBER 1, 2024

It offers oversight capabilities that exceed the requirements of industry bodies like the Payment Card Industry Data Security Standard, Health Insurance Portability and Accountability Act, and Europe’s General Data Protection Regulation. “At And throughout all of this, we enable them to draw on the VMware assets they know and trust.“

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CIO Business Intelligence

JANUARY 21, 2025

For example, attackers recently used AI to pose as representatives of an insurance company. These AI-powered cyber-attacks are no longer a potential threattheyre a very real and present danger.

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CIO Business Intelligence

MAY 24, 2022

The company said that IDMC for Financial Services has built-in metadata scanners that can help extract lineage, technical, business, operational, and usage metadata from over 50,000 systems (including data warehouses and data lakes) and applications including business intelligence, data science, CRM, and ERP software.

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CIO Business Intelligence

DECEMBER 26, 2024

Many IT consultants also qualify for benefits outsideoftheir competitive salaries, such as health insurance, paid time off,anda flexible spending account, the firm notes. Indeed lists various salaries for IT consultants.

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CIO Business Intelligence

OCTOBER 18, 2023

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. Digitization vs tradition Although the insurance sector has a traditional image, that stopped being the case years ago, says Vaquero.

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CIO Business Intelligence

OCTOBER 17, 2024

Liberty Dental Plan insures about 7 million people in the United States as a dental insurance company. And over time I have been given more responsibility on the operations side: claims processing and utilization management, for instance, both of which are the key to any health insurance company (or any insurance company, really).

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Insurance Education Government Data 278

CIO Business Intelligence

MAY 8, 2024

For Expion Health, a cumbersome manual process to determine what rates to quote to potential new customers had become a cap on the healthcare cost management firm’s ability to grow its business. Automation, and generative AI in particular, can transform the insurance industry, he adds.

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Insurance Healthcare Applications Artificial Intelligence 277

CIO Business Intelligence

SEPTEMBER 20, 2023

With 90 years of history, Mapfre is one of the giants of the Spanish insurance sector. The personalization of services and products is going to be fundamental in the insurance sector,” she says, an aspect she’s spearheading, along with a commitment to data and AI. “The Here, she speaks with Esther Macías on how it’ll all work.

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Cloud Insurance Strategy Data 246

CIO Business Intelligence

JUNE 17, 2022

Sourabh Chatterjee, president and head of technology, digital sales, and travel at Bajaj Allianz General Insurance, says, “At the end of the day, it is the content, faculty, and case studies of a course that cumulatively open the mind. If I have to remain in the insurance industry, I have to continuously build on my knowledge base.”

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CIO Business Intelligence

JANUARY 21, 2025

Other document processing use cases include conducting clinical trials in life sciences, loan underwriting in retail banking, and insurance claims processing. AI-driven tools streamline workflows and reveal valuable insights, allowing organizations to manage contract reviews, risk analysis, and compliance with greater efficiency.

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