CIO Business Intelligence

DECEMBER 26, 2024

Earlier in the week, American Airlines was forced to ground flights for up to an hour on Christmas Eve, one of the busiest travel days of the year. It cancelled four flights on Thursday, with a fifth cancellation expected on Friday.

Airlines 203

Airlines Network Travel Devops 203

CIO Business Intelligence

NOVEMBER 26, 2024

While CEOs may worry about the state of their IT systems, the CIO’s job is to assess the risk and reward of updating tools, says Andrey Ivashin, CIO at Dyninno Group, an umbrella company with travel, finance, and entertainment brands.

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Survey System Tools Applications 331

CIO Business Intelligence

JANUARY 21, 2025

Mike Lee, president and GM at AND Digital, says, In the travel and loyalty industry, generative AI is revolutionizing how customers interact with reward programs. One opportunity is for CIOs to help their marketing departments improve brand loyalty.

Fractional CTO 356

Fractional CTO CTO Hire Strategy Government 356

CIO Business Intelligence

NOVEMBER 13, 2024

And even though his first job was in the travel industry in the late 90s, it was a role that was a mix of IT support and finance. But travel was always going to run its course, knowing he wanted to immerse himself in as many industries as he could. “I After about three months, though, he just wanted tech.

Travel 279

Travel Industry Data System 279

CIO Business Intelligence

NOVEMBER 8, 2024

While human-written code can also infringe on copyright or violate open-source licenses, the risk with AI-generated code is related to the data the AI is trained on, says Ilia Badeev, head of data science at Trevolution Group, a travel technology company. There’s a good chance many AI agents are trained on code protected by IP rights.

Open Source 334

Open Source Licensing Training Software 334

CIO Business Intelligence

NOVEMBER 11, 2024

JP Morgan Chase has also made myriad generative AI investments in its investments businesses as well as its Chase Travel, contact center, operations center, and credit card services bureau.

Cloud 344

Cloud Enterprise Enterprise Government 344

CIO Business Intelligence

NOVEMBER 4, 2024

Jacknis agrees, noting that “It will be one of the great legal debates of this century” but reassures CIOs that this is a well-traveled path for technology adoption. We have enough problems with intellectual property as the fact remains there will be bad actors out there,” says Langer.

Data 277

Data Travel Advertising Retail 277

CIO Business Intelligence

NOVEMBER 25, 2024

Su contribución fue determinante al emitir el Pasaporte DTC (Digital Travel Credential) tipo 1, cumpliendo con los estándares de ICAO. Desarrollo del e-Passport Como parte esencial de esta fase de prueba, Facephi desempeñó un papel clave en la emisión de las credenciales verificables.

Transportation 278

Transportation Travel 278

CIO Business Intelligence

JANUARY 29, 2025

Sharma envisions AI concierges coming early to the retail, travel, and wellness sectors. A new generation of buyer, generally people now between ages 18 and 44, will be comfortable with using AI shopping assistants, according to New Minds, New Markets , a recent report from Cognizant.

Fractional CTO 319

Fractional CTO Tools Retail CTO 319

CIO Business Intelligence

MARCH 29, 2023

Throughout her more than 30-year career in the tech industry, Jacqueline Guichelaar has been a staunch advocate for leaning in and genuinely listening to customers in order to provide them with better experiences.

Travel 246

Travel Banking Applications Engineering 246

CIO Business Intelligence

FEBRUARY 24, 2023

Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. By April 2020, with travel bans proliferating, the airline suffered losses of €1 million per hour. In the back end, we’ve made a lot of changes to enable better customer data connection with travel ID,” he says.

Airlines 360

Airlines Travel Exercises Business Transformation 360

CIO Business Intelligence

AUGUST 5, 2022

The map used two dimensions to depict the number of troops, distance, temperature, latitude and longitude, direction of travel, and location relative to specific dates. For example, cartograms use distortions of maps to convey information such as population or travel time. It also features a drag-and-drop interface.

Data 358

Data Examples IBM Business Intelligence 358

CIO Business Intelligence

NOVEMBER 27, 2024

We have a traveling IT team, and for these people, smart working isn’t always possible. Starting next year, Perdomi plans to extend it because the division has grown from 9 to over 80 people, and a booking and rotation mechanism for workstations will be created. “For

CTO Hire 317

CTO Hire Training Resources Fractional CTO 317

CIO Business Intelligence

OCTOBER 27, 2023

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services.

Airlines 325

Airlines Travel Groups SCRUM 325

CIO Business Intelligence

SEPTEMBER 10, 2022

American Airlines, the world’s largest airline, is turning to data and analytics to minimize disruptions and streamline operations with the aim of giving travelers a smoother experience. When the pandemic started, all of a sudden we were canceling thousands of flights as travel bans were implemented. Touchless, seamless, stressless.

Airlines 363

Airlines Travel Programming Devops 363

CIO Business Intelligence

DECEMBER 11, 2024

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud.

Open Source 288

Open Source Security Licensing Training 288

CIO Business Intelligence

DECEMBER 20, 2024

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

Airlines 328

Airlines Data Applications Web Services 328

CIO Business Intelligence

JANUARY 16, 2023

To me, that’s the untapped opportunity for every business and every company in the world. Cloud Computing, Green IT, Travel and Hospitality Industry. The company is on schedule to be 100% in the cloud by year’s end, the CIO says. Making sustainability a key priority At Amazon’s recent re:Invent conference, Steven M.

Hotels 362

Hotels Cloud Data Center Energy 362

CIO Business Intelligence

MAY 30, 2024

This is the case of Alpitour World, one of Italy’s largest travel companies, where gen AI projects have merged with preexisting uses of AI. Another gen AI application winning over CIOs is its knack for coding, according to Alessio Maffei, ICT manager of Milan-based student and family-focused travel company Inter-studioviaggi. “At

Travel 299

Travel Training Government Study 299

CIO Business Intelligence

JANUARY 16, 2025

On this last trip to K-Cs global tech hub in India, a month before we locked in our travel, I said, I want to do a hackathon, and they said, We only have a month. It also gave me an opportunity to see where the real talent was emerging in the organization versus just the ones that had exposure to me. It really changes the conversation.

Strategy 279

Strategy Tools Data Programming 279

CIO Business Intelligence

JANUARY 25, 2023

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. Digital Transformation, Employee Experience, Travel and Hospitality Industry

Airlines 321

Airlines Tools Travel Examples 321

CIO Business Intelligence

SEPTEMBER 11, 2024

Oracle CX Unity CDP now has industry accelerators for high tech, industrial manufacturing, professional services, telecommunications, utilities, financial services, travel, and retail,” Rachelson added.

Oracle 363

Oracle B2B Cloud Enterprise 363

CIO Business Intelligence

JANUARY 11, 2023

The company’s overall strategy is to “have a customer experience that’s second-to-none — from the moment they first engage with the company to plan their experience, to when they return home at the end of their travels — regardless of what Journey Beyond adventure you are booking.” When they call, their records pop up.

Tourism 299

Tourism Unified Communications Travel System 299

CIO Business Intelligence

FEBRUARY 27, 2025

At that point, I was commuting from Atlanta to Los Angeles every week for Bank of America and didnt want to have to travel for an interview, so I said, Okay, Ill do a video call. About nine months later, she called me and said, I have this opportunity.

Banking 262

Banking Industry Financial Video 262

CIO Business Intelligence

FEBRUARY 23, 2023

However, solution providers often avoid meeting upcountry CIOs as it takes time to travel from their base locations. “We Adoption of new technology is also a challenge, as OEMs are hesitant to travel. OEMs cancel their travel at the last moment. We especially request them for POCs and have to bear their travel and food cost.

Pharmaceuticals 264

Pharmaceuticals Travel Training SAP 264

CIO Business Intelligence

FEBRUARY 1, 2024

due to higher turnover rate of nurses, hospitals have employed traveling nurses. On average, hospitals would save $3,084,000 per year by eliminating the need for traveling nurses, according to NSI. In the U.S., In England, meanwhile, staff shortages in the NHS are forecast to rise to 570,000 by 2036 on current trends.

Healthcare 289

Healthcare Travel Artificial Intelligence Microsoft 289

CIO Business Intelligence

JULY 23, 2024

Today we manage more than 300 business intelligence applications and almost 200 datasets in our corporate data catalogue, which are accessed by more than 750 unique users at an average of more than 1,200 sessions per day,” he says.

Strategy 288

Strategy Data Airlines Programming 288

Social, Agile and Transformation

JUNE 17, 2013

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 and business transformation. Business Exchange Profile. Family Travelers. When Web 2.0

Big Data 168

Big Data Internet Data Agile 168

CIO Business Intelligence

SEPTEMBER 15, 2023

Traditionally, when organizations look to promote one of their team members to a position that requires them to travel, for example, the fact that a woman has children can work against her, because people assume a married woman with children may not be able to travel as frequently as they might need to.

Travel 348

Travel Programming Microsoft Research 348

CIO Business Intelligence

AUGUST 26, 2024

million devices globally , overwhelming contact centers with stranded travelers, frustrated banking customers, and patients seeking urgent assistance. This worldwide event highlighted the critical importance of maintaining strong customer experience (CX) frameworks. The disruption affected an estimated 8.5

Backup 66

Backup Banking Airlines System 66

CIO Business Intelligence

MAY 2, 2022

Also, patients like most aspects of #telemedicine , as it avoids travel, & longs stays in boring waiting rooms. Remote medical care, which is part of telemedicine services, has shown that constant patient monitoring can have significant preventive benefits. IDGTECHtalk. Easier appointments?

Healthcare 363

Healthcare Industry Data Pharmaceuticals 363

CIO Business Intelligence

SEPTEMBER 20, 2022

Much of the report is devoted to vendors and their potential best moves to weather a tough economic situation, which offers some insight into what IT departments can expect from companies they deal with in the future.

Budget 342

Budget Industry Travel Report 342

CIO Business Intelligence

MARCH 20, 2025

This reduces the cost of referee travel, transporting and setting up equipment for broadcasting, and it promotes sharing of knowledge between referees. Further efforts are underway, and by uploading video footage from the venue to the cloud, its possible for a television match official (TMO) to remotely referee the match.

Media 173

Media Strategy Cloud Sports 173

CIO Business Intelligence

NOVEMBER 17, 2023

Cloud and AI are definitely two major drivers for digital-first initiatives for hospitality and travel organizations,” says IDC’s Creamer, referring to the automation of processes and high-touch guest experiences. “One of the top business objectives identified by hotel executives in IDC research is the ability to innovate at scale,” Creamer says.

Hotels 331

Hotels Cloud Architecture Travel 331

CIO Business Intelligence

MARCH 7, 2023

It is 30% higher than pre-COVID levels,” says a senior technology leader from the travel industry, on condition of anonymity. Similarly, the technology leader from the travel industry has outsourced both the company’s core IT infrastructure and its security operations center. Indians being retrenched in the US could return home.

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Resources Travel Banking Budget 278

mrc's Cup of Joe Blog

NOVEMBER 29, 2017

Businesses don’t want to wait around while analysts try to pull insights out of data. When you combine all of these trends, they create the perfect opening for AI in Business Intelligence. AI helps find and stop misuse, fraud,and threats in the business. Businesses are embracing cloud computing in a big way.

Business Intelligence 63

Business Intelligence Trends Cloud Artificial Intelligence 63

CIO Business Intelligence

OCTOBER 31, 2024

Il calcolo multicloud Mojgan Lefebvre, EVP e chief technology and operations officer di Travelers, afferma che un’architettura multicloud non solo offre alle aziende la libertà di utilizzare i migliori servizi cloud, ma anche la possibilità di negoziare condizioni finanziarie migliori da ciascun fornitore. “E

Strategy 162

Strategy Oracle Dell Cloud 162