article thumbnail

Defining a new era of exponential companies

CIO Business Intelligence

Without a doubt, this is the time to do business transformation right. AI as a force multiplier for business (r)evolution In a time when everyone is speeding up, why would we slow down? Companies will miss out if they make assumptions about business and operational models without reflecting on the possibilities afforded by AI.

Company 137
article thumbnail

AI, predictive analytics top list of hot technologies for banks

CIO Business Intelligence

The reason for the high interest is due to the insights that these technologies can generate, giving banks the ability to make better-informed business decisions and serve customers in a more personalized fashion, said Jost Hopperman and Martha Bennett, principal analysts at Forrester. 5G aids customer service.

Banking 145
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Order management at the heart of modern service operations

TM Forum

– an OM that cannot expose data to an orchestrator in a standardized fashion isolates itself from the rest of a CSP’s service operations architecture and leads to breaks in process automation. They may still be generating lots of business and working fine for the needs of a specific line of business.

B2B 130
article thumbnail

Enhancing customer care through deep machine learning at Travelers

CIO Business Intelligence

On business transformation: We perform around our current business and want to meet to be able to deliver results. re thinking about the transformation of the business because opportunities are endless as you start to marry data, technology, and analytics. more than 3,000 of themâ??that But at the same time, weâ??re

Travel 134
article thumbnail

8 strategic imperatives for SAP transformation success

CIO Business Intelligence

The rise of business transformation initiatives has IT leaders rethinking the way they evaluate, select, and negotiate technology and IT services deals today. Unfortunately, in many cases, one aspect of the transformation vision and strategy maybe more advanced than another.

SAP 96
article thumbnail

The CIO role today: Change agents need only apply

CIO Business Intelligence

Cannava sees the CIO role as enabling changes across the organization , and that requires a deep and broad understanding of the business. When I think about my role currently at Ping, it’s not just CIO, but I lead business transformation,” he says. “I

Survey 127
article thumbnail

The Monthly “Change Agent CIO” Book Tuning: IT Led Digital Transformation Sep. 2019

Future of CIO

The Promises and Perils of IT-Driven Digital Transformation In today's world, information & technology is driving the digital paradigm shift. Unlike previous eras during which business transformation was driven by business ideas. Because fashion will fade away, but the trend will turn into reality.

Fashion 56