CIO Business Intelligence
FEBRUARY 21, 2025
Birmingham City Councils (BCC) troubled enterprise resource planning (ERP) system, built on Oracle software, has become a case study of how large-scale IT projects can go awry. Change management deserves elevation to a primary project workstream. The projects setbacks have had far-reaching consequences.
CIO Business Intelligence
JANUARY 28, 2025
Much of that energy has been spent assembling the right team and fully backing them with robust leadership and change management. Systematic framework: A hypothetical case study Say youre working for a retail company to improve its supply chain. Thats just the nature of this beast.
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CIO Business Intelligence
FEBRUARY 22, 2023
In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change. “It We couldn’t agree more.
CIO Business Intelligence
MARCH 17, 2023
This might be your CIO role itself, or even a specific technology or leadership discipline such as artificial intelligence, machine learning or change management. This may involve piloting solutions internally before they’re released to the public, and helping with internal case studies.
CIO Business Intelligence
OCTOBER 19, 2023
The analogy is potent: It encapsulates the company’s ethos on generative AI and reinforces the bias for innovation that enabled Walmart, years ago, to redefine supply chain management and establish its Everyday Low Prices strategy, which has been chronicled in case studies at elite business schools across the globe.
CIO Business Intelligence
APRIL 29, 2024
Atlantic Aviation, a leader in aviation ground support services, is a compelling case study illustrating the significant financial benefits that organizations can reap from capitalizing on technology budgets. Focus on value, not just price : The lowest bidder does not always win.
Eric D. Brown
NOVEMBER 25, 2024
Traditional change management approaches often fail because they focus on processes rather than people. Remember that culture change happens through consistent actions, not just declarations. Solving this challenge with another training session or a better ROI calculation is impossible.
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