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6 ways you’re failing at change management

CIO Business Intelligence

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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The New Change Management: Automated And Decentralized

Forrester IT

Change management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends.

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Ineffective Change Management (or the Short Shelf Life of Some CIOs)

Information Week

Change management is as big a concern now as it was 30 years ago. What steps can chief information officers take to effectively navigate change? Here are four suggestions.

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It’s Not Your Automation, It’s Your Change Management

Forrester IT

Change isn’t just hard it’s a continuous battle, and one that automation will make more intense and frequent. And if you think you’re prepared for automations pace of change that is coming, you’re already behind.

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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

Ask CIOs about their biggest digital transformation challenges, and they’re likely to cite people issues or what experts identify as gaps in change management practices. When CIOs can’t drive change, new digital products and technology capabilities can become shelfware, and the business value is delayed or diminished.

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Getting a Handle on IT Change Management

Information Week

Change is inevitable. Here's how a managed approach to IT change can make transitions less painful. It's also challenging.

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A Comparison Of Agile And ITSM Change Management Mindsets

Forrester IT

Let’s Compare Agile And ITSM Thinking We all know that pushing every change – no matter how big or how small – through a change management process is not only bureaucratic but also introduces delays that most development teams can neither afford nor tolerate.