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6 ways you’re failing at change management

CIO Business Intelligence

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

A human-centric approach helps with the change management efforts around using agentic AI while evaluating the benefits and risks. CIO should bet on change management programs and evangelizing high-quality agents with whom employees collaborate to deliver value beyond productivity.

CTO Hire 356
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5 top business use cases for AI agents

CIO Business Intelligence

Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The best use case that seems to work well is in repository management, where itll go through and do bug fixes of code repositories. And EY uses AI agents in its third-party risk management service.

CTO Hire 359
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What is an IT consultant? Roles, types, salaries, and how to become one

CIO Business Intelligence

IT consultants are often hired to provide companies guidance on what technologies they should use to achieve their aims, according to career website Indeed. These include strategy consultants, systems consultants, and security consultants, among others, says Paul Farnsworth, CTO attechnology careers site Dice.

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5 tips for better business value from gen AI

CIO Business Intelligence

In IT service management, AI-driven knowledge graphs provide issue diagnosis and proactive resolution, decreasing downtime. In HR, measure time-to-hire and candidate quality to ensure AI-driven recruitment aligns with business goals.

Data 358
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10 AI strategy questions every CIO must answer

CIO Business Intelligence

Too quickly people are running to AI as a solution instead of asking if its really what they want, or whether its automation or another tool thats needed instead, says Guerrier, currently serving as CTO at the charity Save the Children. How does our AI strategy support our business objectives, and how do we measure its value?

Strategy 353
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Massive modernization: Tips for overhauling IT at scale

CIO Business Intelligence

Its a very long and painful process, notes Don Henderson, CTO at BetaNXT, a wealth management company that provides tech services to clients. It was a massive undertaking that touched nearly every part of the business and involved all of our associates, all while ensuring business continuity.

System 321