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A Comparison Of Agile And ITSM Change Management Mindsets

Forrester IT

Let’s Compare Agile And ITSM Thinking We all know that pushing every change – no matter how big or how small – through a change management process is not only bureaucratic but also introduces delays that most development teams can neither afford nor tolerate.

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Ringing down the curtain on change management theater

Forrester IT

Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. " Read more Categories: Agile development.

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Announcing the Modern Application Development Services Vendor Landscape, Q3 2024

Forrester IT

Modern Application Development Services Defined Clients want more autonomy to better control their own innovation and development capabilities to build modern and up-to-date custom applications.

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The Three Myths Of IT Change Management Are Holding You Back 

Forrester IT

IT change management has been a significant source of debate over the years. I can say that change management is the number one source of the most uncomfortable, stressful, and irritating moments throughout my career.

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Product Development Must Evolve for the Internet of Things

Forrester IT

The process of building connected products is complex, requiring new software development skill sets, accelerated product release cadences, and innovative software tools and proccesses that meet the needs of IoT product organizations. Adapt agile development and planning processes to physical product development. Read more.

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Poor Change Management Kills CRM Success — Here Is How To Get It Right

Forrester IT

Ready to give up on your CRM deployment? Before you do, you should know: CRM is a huge market. It is valued at $63.91 billion today and projected to grow to $145.79 billion by 2029, at a CAGR of 12.5%. Eighty-two percent of enterprises use CRM. Yet when I surveyed hundreds of business and IT […].

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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

Underpinning these initiatives is a slew of technology capabilities and strategies aimed at accelerating delivery cycles, such as establishing product management disciplines, building cloud architectures, developing devops capabilities, and fostering agile cultures.