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7 types of tech debt that could cripple your business

CIO Business Intelligence

Accenture reports that the top three sources of technical debt are enterprise applications, AI, and enterprise architecture. What CIOs can do: To make transitions to new AI capabilities less costly, invest in regression testing and change management practices around AI-enabled large-scale workflows.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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The year’s top 10 enterprise AI trends — so far

CIO Business Intelligence

Generative AI touches every aspect of the enterprise, and every aspect of society,” says Bret Greenstein, partner and leader of the gen AI go-to-market strategy at PricewaterhouseCoopers. Gen AI is that amplification and the world’s reaction to it is like enterprises and society reacting to the introduction of a foreign body. “We

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6 IT rules worth breaking — and how to get away with it

CIO Business Intelligence

They can apply to people, processes, enterprise behavior, and technology requirements and risks. Code change management processes One rule that can occasionally be broken without outside repercussions is sending new code or a new capability into production without first following a required change management process, Chowning says.

How To 354
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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

What we’re focused on is how we can up-level, upskill, those team members and move them into higher-value jobs, while at the same time push more automation across the enterprise.” As you can imagine, there were a lot of varying systems that were used to run the enterprise for those separate team members,” Ballard says. “We

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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO Business Intelligence

Yes, they [enterprises] should revisit cloud strategies. This will undoubtedly raise questions and concerns from executives about how to ensure the reliability of enterprise systems, especially with technology as integrated into day-to-day operations as cybersecurity software.” It has to be a mix of all the available solutions.”

Strategy 359
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A new era of Enterprise Content Management (ECM)

CTOvision

Enterprises have rushed to embrace the cloud, driven by mobile and the Internet of Things (IoT), as a way of keeping the invasion of devices connected – spelling the end of ECM as we know it. In addition, how do enterprises support users and business partners for remote and mobile access on both the network and collaborative content?