CIO Business Intelligence

DECEMBER 31, 2024

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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Change Management CTO Hire Strategy Fractional CTO 348

CIO Business Intelligence

MAY 5, 2023

The daylong event kicks off with a workshop on persuasive communication. Find out how to use generative AI to enhance customer experience at a presentation from Marci Maddox, research vice president for IDC’s Persuasive Content and Digital Experience Management Software Program. The day will wrap with a networking reception.

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Fractional CTO Strategy Cloud Network 246

CIO Business Intelligence

JANUARY 17, 2024

IT leaders and CIOs have also long recognized the power of storytelling, but only recently has the phenomenon become formalized with many saying they’ve attended workshops or seminars on the topic with the express intention of improving their sense of narrative and power to communicate and persuade.

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Fractional CTO Meeting CTO Data 305