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10 top priorities for CIOs in 2025

CIO Business Intelligence

Embrace organizational change management (OCM) OCM adoption can help CIOs minimize disruption during a time of digital transformation , says Gaudy Jandron, CIO at data center, cloud services, and managed services provider US Signal. The reality is that the transition is a long-term endeavor.

Strategy 351
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5 top business use cases for AI agents

CIO Business Intelligence

Another company using agents to automate business processes is SS&C, a financial services and healthcare technology company. We get a lot of documents from 20,000 customers, in all sorts of formats, says Brian Halpin, the companys senior managing director of automation.

CTO Hire 359
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What does an AI consultant actually do?

CIO Business Intelligence

Whether healthcare, retail or financial services each industry presents its own challenges that require specific expertise and customized AI solutions. Working closely with IT, specialist and management teams. Project and change management. The profession of AI consultant combines technology and management.

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GenAI: The Time Is Now For Health Insurers To Embrace Innovation And Change Management

Forrester IT

Forrester’s new report, Generative AI: What It Means For Health Insurers, dives into genAI’s impact on health insurers and examines avenues for early adoption and ways to circumvent potential risks.

Insurance 243
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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

A human-centric approach helps with the change management efforts around using agentic AI while evaluating the benefits and risks. CIO should bet on change management programs and evangelizing high-quality agents with whom employees collaborate to deliver value beyond productivity.

CTO Hire 356
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Digital transformation is on the agenda at Mount Lebanon Hospital

CIO Business Intelligence

In this Q&A, Roula Gharios Zahar, deputy general director of Mount Lebanon Hospital since 1997, discusses technology challenges and successes for the country healthcare sector, as well as hurdles presented for change management. CIO MIddle East: How would you describe the healthcare technology landscape in Lebanon?

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13 essential skills for accelerating digital transformation

CIO Business Intelligence

Technical skills topped the list but also crucial are key leadership and culture capabilities such as change management, strategy building, and business relationship management, as well as critical business skills such as cost, product, and vendor management, as shown in the graphic below.