CIO Business Intelligence

JANUARY 21, 2025

A human-centric approach helps with the change management efforts around using agentic AI while evaluating the benefits and risks. CIO should bet on change management programs and evangelizing high-quality agents with whom employees collaborate to deliver value beyond productivity.

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CIO Business Intelligence

NOVEMBER 19, 2024

“Since there’s no universal model across business functions, IT must always keep in mind how they are leaders and partners of change in the corporation, whether it’s at a technical, business, or human change management level.” The CIO should also speak early when sensing a possible business course deviation.

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CIO Business Intelligence

DECEMBER 26, 2024

IT consultants who specialize in large-scale IT change programs, such as mergers and acquisitions, can command even higher compensation, often in line with the pay of consulting company partners due to the complexity and impact of their expertise, he says. Indeed lists various salaries for IT consultants.

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Fractional CTO How To CTO Hire Analysis 311

CIO Business Intelligence

FEBRUARY 5, 2025

Its also important to identify challenges like data privacy, technical readiness, and organizational change management. For insurance or financial services enterprises, benchmarks should focus on reducing manual errors, improving service speed, and reducing direct expenses to deliver the core services, he says.

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Survey CTO Strategy Data 293

CIO Business Intelligence

OCTOBER 18, 2023

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. Digitization vs tradition Although the insurance sector has a traditional image, that stopped being the case years ago, says Vaquero.

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Company Insurance Agile Artificial Intelligence 321

CIO Business Intelligence

JUNE 22, 2023

While Silicon Valley still pays top dollar for IT pros, the war for talent has moved beyond the technology industry, with other verticals vying for talented IT workers who have the skills to enable digital transformation, process improvement, change management, and the development of apps and services.

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Industry Project Management Quality Assurance Insurance 306

CIO Business Intelligence

OCTOBER 30, 2023

“I really do think about the two roles differently,” says Wiedenbeck, senior vice president and chief technology and transformation officer (CTTO) for the financial services and insurance company. “I In addition to influence, transparency and accountability are critical to Wiedenbeck’s change management playbook.

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Fractional CTO CTO Change Management Strategy 353

CIO Business Intelligence

JANUARY 6, 2025

DORA mandates explicit compliance measures, including resilience testing, incident reporting, and third-party risk management, with non-compliance resulting in severe penalties. Failures in one institution can cascade globally, underscoring the importance of strong information and communication technology (ICT) risk management.

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Financial Meeting Banking Guidelines 130

CIO Business Intelligence

OCTOBER 17, 2022

The IT team not only built the platform for the project, but Fazal helped build the business case, identified its impact on each business unit, and then developed the change management processes around it. “IT IT is in the best position to look at the impact of process change across the organization,” he says.

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CIO Business Intelligence

MARCH 22, 2023

Multinational insurance and finance corporation AIA New Zealand’s dream is to help make the country one of the healthiest and best protected nations in the world. As New Zealand’s largest life insurer and leading health insurer, our purpose is to help New Zealanders live longer, healthier lives,” he says.

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Insurance Change Management CTO Agile 246

CIO Business Intelligence

JULY 9, 2024

Furthermore, the government, in collaboration with private sector partners, is investing heavily in expanding the country’s telecommunications network, including the rollout of 5G technology.

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Government Telecommunications Insurance Internet 264

CIO Business Intelligence

SEPTEMBER 26, 2023

We’ve all seen the insurance commercials: Mayhem is everywhere. When it strikes in the consumer world of insurance, you want the right people on your side and the right plan to navigate a way forward. When I see issues at the customer level, the first question to ask is, “What changed?” The same can be said about IT.

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Strategy Change Management Insurance System 246

CIO Business Intelligence

JUNE 22, 2022

AssuredPartners is a full-service insurance broker providing commercial insurance, risk management, and employee benefits. The company, which has more than 8,500 employees, plans to continue growing by acquisition, and consolidating the global insurance market. It’s all about change management.

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Insurance Disaster Recovery Policies Examples 264

CIO Business Intelligence

JANUARY 7, 2025

In some cases, the business domain in which the organization operates (ie, healthcare, finance, insurance) understandably steers the decision toward a single cloud provider to simplify the logistics, data privacy, compliance and operations. Investment in training and change management is critical to the success.

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Cloud Strategy Architecture Enterprise 245

Computerworld Vertical IT

NOVEMBER 14, 2023

In 2015, New York Life Insurance Co. began building up a data science team to investigate the use of predictive models to improve efficiency and increase productivity. There were quite a few deployments of predictive models across the company with a little artificial intelligence to aid in automation.

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Change Management Artificial Intelligence Training Insurance 74

CIO Business Intelligence

JUNE 15, 2023

In action, these chatbots make it simpler for customers to apply for credit, submit insurance claims, update personal and account details, and request the necessary authorization number required for a replacement card, all without ever having to speak to someone.

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Eric D. Brown

OCTOBER 28, 2024

The purchase price is obvious, but then come the property taxes, insurance, maintenance, utilities, and those inevitable repairs that always seem to pop up at the worst possible time. The remaining 70% comprises hidden costs that rarely make it into initial budgets or project proposals. Think of it like buying a house.

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Budget Government System Data 130

CIO Business Intelligence

JANUARY 9, 2025

These programs remove common barriers to change management by addressing and pre-debunking concerns about the role of artificial intelligence, Voorhees adds. Here are the insights these CDOs shared about how theyre approaching artificial intelligence, governance, creating value stories, closing the skills gap, and more.

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CIO Business Intelligence

AUGUST 14, 2023

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way.

Insurance 245

Insurance System Agile Course 245

CIO Business Intelligence

APRIL 24, 2024

“What I’ve always tried to do is go where the energy and value is, and find the one or two willing partners in the business who want to start something and make it big,” says Christopher Paquette, chief digital transformation officer at Allstate Insurance. But that could change. “I And that’s just the start.

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Financial Insurance Survey Security 321

CIO Business Intelligence

APRIL 25, 2022

The benefits of improved business-IT collaboration include things such as projects that better fit business goals, improved change management, and better buy-in for new initiatives. That person is now a Scrum master at a major insurance company. If you’re like most IT leaders, the answer is very much yes. Andrew Palmer.

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Programming Insurance Groups Education 290

Cloud Musings

OCTOBER 16, 2014

Cultural, legal and political change management challenges within this industry remain paramount; In retail cloud implementations have been mostly IaaS or PaaS solutions. Even though cloud computing is truly a natural evolution of information technology, its use continues to revolutionize business models and customer expectations.

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CIO Business Intelligence

APRIL 19, 2022

Going after full ROI moves an IA program from a technology play into technology + change management.” – Maxim Ioffe | Global Intelligent Automation Leader, WESCO. Connecting systems with RPA may be trivial, but it has very limited ROI until the business is ready to break the silos and redesign end to end processes.

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Architecture Enterprise Enterprise Insurance 279

CIO Business Intelligence

AUGUST 21, 2024

Insurance company Aflac is one company making sure this is the case to maintain human oversight over the AI, instead of letting it act completely autonomously. “That’s the most difficult thing,” he says. Agentic AI in the early stages Aflac isn’t the only company just beginning to start the agentic AI journey.

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System Data Fractional CTO Examples 340

CIO Business Intelligence

SEPTEMBER 11, 2024

Claire Thompson , group chief data and analytics officer at insurance giant Legal & General, recognizes the importance of proving your executive credentials in one area before climbing the career ladder. She says the good news is that digital leaders who demonstrate their capabilities will expand their horizons.

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Business Transformation Trends Data Insurance 306

CIO Business Intelligence

OCTOBER 12, 2023

They possess extraordinary organizational skills Top-notch project managers are highly organized individuals. But it’s not just about making a list and sticking with it,” says Hema Tatineni, vice president of the Strategic Programs Office at CopperPoint Insurance. That awareness is needed more today than ever before.

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Project Management Resources How To Tools 342

CIO Business Intelligence

JUNE 26, 2023

Closing phase: To complete a project, project managers must close all phases and procurements, settle budgets, hand over deliverables, conduct project post-mortems and reports, and return personnel to the resource pool Project management skills Effective project managers need more than technical know-how.

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CIO Business Intelligence

JANUARY 17, 2024

“I always find there’s benefit in using a story to help my audience understand what can sometimes be very technical concepts that I’m trying to communicate to non-technical people,” says Adam Miller, CIO of UK insurer, Markerstudy Group. Get the story right, then people understand the plan and you’ve a much better chance of them buying in.

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Fractional CTO Meeting CTO Data 305

CIO Business Intelligence

APRIL 22, 2024

The relationships and governance structure all need to support the alignment, and this planning needs to cover not only technology but also change management, end-user enablement, and management of ongoing operations and business-as-usual activities once the technology has been delivered.”

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Strategy Survey Agile Meeting 317

CIO Business Intelligence

FEBRUARY 12, 2024

These IT leaders “are not afraid to use knowledge to convey their points, explain what won’t work, and show [others] the path that can be done and what supports — like extra budget or more time — that it will take,” adds Knight, who prior to his SIM role worked in various IT leadership positions, including global CIO at Chubb Insurance.

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Budget Groups Examples Insurance 321

CIO Business Intelligence

AUGUST 24, 2022

“Now more than ever, having a strong partnership between HR and the CIO is critical, because the demand for talented employees is so high,” says Kathy Kay, CIO at global financial investment management and insurance company Principal Financial Group. It requires news skills and a change in mindset.

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Training Financial Programming Groups 317

CIO Business Intelligence

SEPTEMBER 12, 2022

The greatest barrier to innovation is competing priorities and lack of time to innovate, observes Santhosh Keshavan, executive vice president and CIO of financial and insurance services firm Voya. Change Management, Innovation, IT Leadership, IT Strategy Now the capability is embedded in the product development process.

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How To Banking Real Estate Applications 334

CIO Business Intelligence

SEPTEMBER 11, 2023

Translating the CEO’s strategy Another legacy organization, 105-year-old The Teachers Insurance and Annuity Association of America (TIAA), has “a specific focus on elevating data and digital fluency” across the organization, says Sastry Durvasula, CIO and client services officer. Change Management, Digital Transformation, IT Leadership

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Education Budget Fractional CTO CTO Hire 338

CIO Business Intelligence

APRIL 4, 2023

employers now offer hybrid work, some banks and insurance companies have been slow to embrace this emerging work model. How will hybrid work change the employee experience in the financial services industry? Banks and insurance companies carry large volumes of sensitive personal information and are heavily regulated.

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Microsoft Financial Banking Meeting 130

CIO Business Intelligence

MAY 16, 2022

ITIL 4 contains seven guiding principles that were adopted from the most recent ITIL Practitioner Exam, which covers organizational change management, communication, and measurement and metrics. Nationwide Insurance achieved a 40% reduction in system outages and estimates a $4.3 What are the ITIL 4 guiding principles?

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Agile Training Guidelines Licensing 264

CIO Business Intelligence

APRIL 22, 2022

Candidates for this certification should have knowledge and experience with managing project life cycles, maintaining project documentation, managing resources and stakeholders, and ensuring appropriate communication. Requirements: No prerequisites.

Project Management 279

Project Management SCRUM Agile Program Management 279

CIO Business Intelligence

NOVEMBER 7, 2022

Leaseplan: A monolith unfit for the emerging digital world After an initially successful SAP deployment at its Australian subsidiary, in 2016 vehicle management company Leaseplan commissioned HCL Technologies to develop a new SAP-based Core Leasing System (CLS) that was to be the heart of the group’s IT transformation across 32 countries.

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SAP System Oracle Company 321