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The New Change Management: Automated And Decentralized

Forrester IT

Change management has continued to be a hot topic on social media and customer inquiry. As a process symbolizing traditional IT service management and the ITIL framework, it’s under increasing pressure to modernize in response to Agile and DevOps trends.

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Ringing down the curtain on change management theater

Forrester IT

Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. " ITIL service management.

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Ready or Not, the Shift Is Here: Trends Driving ERP Decision-making

IT Toolbox

Embracing the shift in ERP change management to offer businesses a broader range of innovative tech and efficiency in the digital era. The post Ready or Not, the Shift Is Here: Trends Driving ERP Decision-making appeared first on Spiceworks.

Trends 342
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Do Channel Vendors Need Public Relations Anymore?

Forrester IT

A trend that is affecting many channel leaders […]. The communications industry is facing a perfect storm of converging forces, from COVID-19 to the rise of influencer marketing and even AI.

Trends 536
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A Path To Growth: Key Insights And 2022 Trends For B2B CMOs

Forrester IT

CMOs are currently confronted with a challenging environment, rapidly evolving requirements, and the need for change, which impacts organizations’ growth strategy and operating business. Forrester’s Marketing Survey, 2022, revealed insights that can help B2B marketing leaders strengthen their marketing strategy.

B2B 365
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Leadership Change, Not Change Management

Forrester IT

As my colleague Katy Tynan sums it up, this is more about leadership change than about […]. Whether you refer to digital transformation, customer experience transformation or sustainable transformation, the most important success factor is often the same, whatever the industry.

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GenAI: The Time Is Now For Health Insurers To Embrace Innovation And Change Management

Forrester IT

Forrester’s new report, Generative AI: What It Means For Health Insurers, dives into genAI’s impact on health insurers and examines avenues for early adoption and ways to circumvent potential risks.

Insurance 243