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6 ways you’re failing at change management

CIO Business Intelligence

Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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Top 11 change management certifications to boost your IT career

CIO Business Intelligence

Whenever an organization implements a new process, updates an existing process, deploys new technology, or fine-tunes services, its leaders must be mindful that even a simple change to a single process can start a domino effect, introducing issues in a range of other processes that must also be addressed. AIM Change Management Certification.

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Data center certifications target newcomers, experts, and sustainability pros

Network World

Uptime Institute Certified Data Center Technician Professional ( CDCTP ) Focus: Optimizing the operational capability and productivity of the data center Key topics: Compliance, safety, maintenance, power, and cooling Format: Five-day instructor-led training program delivered in person or remotely in a virtual environment.

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The AI journey to discovery and achieving IT mastery

CIO Business Intelligence

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

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Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO Business Intelligence

Credo che il change management sia un tema fondamentale, che ogni CIO deve gestire”, afferma Andrea Roero, Chief information officer di Molteni, gruppo di aziende dell’arredo di design Made in Italy. Il change management è il vero cuore della trasformazione digitale, ancor prima delle tecnologie.

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Device42 amps up IT asset management with generative AI

Network World

Device42 today announced new functionality in its IT inventory and asset management virtual appliance that enables IT managers to apply generative AI to query their configuration management database (CMDB) using natural language and more quickly get responses via a chat-like interface.

Network 468
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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. A human-centric approach helps with the change management efforts around using agentic AI while evaluating the benefits and risks.

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