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Breaking Up with Your Cloud VoIP Provider

IT Toolbox

Your relationship with your cloud voice over IP (VoIP) provider, like all good things, will eventually come to an end. VoIP providers go under or are acquired. Because VoIP is the lifeblood of many businesses, you must prepare for the breakup. Prices rise. Major outages occur on a regular basis. Support quality drops.

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Dialpad Review (2024): An AI-Powered VoIP Solution

Tech Republic Cloud

Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.

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4 New Trends in VoIP Technology

IT Toolbox

Voice over Internet Protocol (VoIP) is quickly becoming the de facto communication tool for businesses big and small. Available in a variety of formats, including hosted and cloud, VoIP can be tailored to suit the needs of almost any company. As VoIP becomes increasingly popular,

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Protecting Your VoIP System from Security Threats

IT Toolbox

Breaches are common and can be a disaster for companies, and securing VoIP lines is no exception. Let's take a look at some of the common issues that arise with cloud-based phone systems and how you can protect your VoIP system from security threats.

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3 Ways Cloud-Based VoIP/UC Changes the Reseller Business Model

IT Toolbox

The voice over IP (VoIP)/unified communications (UC) market has dozens of types of resellers. Progressive resellers started to sell hosted VoIP and UC about 10 years ago, which in itself requires a mindset change to recurring revenues from

VOIP 168
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Guarding Your Enterprise Cloud Phone System Against Cyber Attacks

CTOvision

Read Michael Usiagwu explain how you can protect your enterprise cloud phone system against cyber attacks on Infosec Magazine : IP telephony has been popular among companies looking to transform their voice communications or make their existing communications systems more unified, but also need to ensure that they are secure.

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VoIP and the Future of the Service Desk

IT Toolbox

Voice over IP (VoIP) technology is part of the future of the corporate service desk as more of these platforms head to the cloud and the centralized call centers of old give way to more remote workers answering service desk calls. These platforms benefit from VoIP because of its efficiency and flexibility.

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