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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3

CTO Hire 356
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Remember when developers reigned supreme? The market for software coding goes soft

CIO Business Intelligence

Job titles like data engineer, machine learning engineer, and AI product manager have supplanted traditional software developers near the top of the heap as companies rush to adopt AI and cybersecurity professionals remain in high demand. Many companies are still hiring developers, but not at the same rate as five years ago.

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RIP (finally) to the blockchain hype

CIO Business Intelligence

A recent criticism of blockchain comes from Jim Fowler, CTO at insurance carrier Nationwide. The crazy hype around digital art NFTs turned blockchain into a bit of a joke, adds Trevor Fry, an IT consultant and fractional CTO. Many organizations havent found other uses for blockchain, he says.

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12 AI predictions for 2025

CIO Business Intelligence

Generative AI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.

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10 AI strategy questions every CIO must answer

CIO Business Intelligence

The 2024 Enterprise AI Readiness Radar report from Infosys , a digital services and consulting firm, found that only 2% of companies were fully prepared to implement AI at scale and that, despite the hype , AI is three to five years away from becoming a reality for most firms. Is our AI strategy enterprise-wide?

Strategy 353