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6 best practices for better vendor management

CIO Business Intelligence

And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. Here are several key tips for making the most of vendor relationships.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

Last summer, a faulty CrowdStrike software update took down millions of computers, caused billions in damages, and underscored that companies are still not able to manage third-party risks, or respond quickly and efficiently to disruptions. But turning off automatic updates can be a problem for some companies. Clancy asks.

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12 AI predictions for 2025

CIO Business Intelligence

Generative AI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either.

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Product-based IT: 6 key steps for making the switch

CIO Business Intelligence

But many enterprises stopped their agile transformations at this layer. Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value.

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Navigating the cloud maze: A 5-phase approach to optimizing cloud strategies

CIO Business Intelligence

With the AI revolution underway which has kicked the wave of digital transformation into high gear it is imperative for enterprises to have their cloud infrastructure built on firm foundations that can enable them to scale AI/ML solutions effectively and efficiently.

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How to know a business process is ripe for agentic AI

CIO Business Intelligence

This could be the year agentic AI hits the big time, with many enterprises looking to find value-added use cases. Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic AI pilots or proofs of concept, growing to 50% in 2027.The

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