FBI warns of voice phishing attacks targeting employees at large companies
Tech Republic Security
JANUARY 19, 2021
Using VoIP calls, the attackers trick people into logging into phishing sites as a way to steal their usernames and passwords.
The Added Benefits of VoIP - What Can it Bring to Your Business?
IT Toolbox
AUGUST 14, 2017
So, when the prospect of cutting your company's phone bill comes along, it is worth a serious look. Voice over Internet Protocol (VoIP). VoIP is an acronym for a different way of If you're in business, whether large or small, you're always on the prowl for ways to cut expenses and boost profits.
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No VoIP for Your Business? Why Not?
IT Toolbox
JULY 12, 2017
Unfortunately, this could mean you're missing out on a few technology gems that could really work wonders for your company. Take, for example, VoIP.
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4 New Trends in VoIP Technology
IT Toolbox
SEPTEMBER 25, 2017
Voice over Internet Protocol (VoIP) is quickly becoming the de facto communication tool for businesses big and small. Available in a variety of formats, including hosted and cloud, VoIP can be tailored to suit the needs of almost any company. As VoIP becomes increasingly popular,
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4 Benefits of VoIP and CRM Integration
IT Toolbox
MARCH 16, 2017
Voice over Internet Protocol, commonly called VoIP, lets businesses make phone calls from the internet. Companies that integrate VoIP with customer relationship management software could reap further benefits. It boosts portability, cuts costs -- 99.9
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VoIP for a Connected Business
IT Toolbox
SEPTEMBER 20, 2017
Voice over internet protocol (VoIP) has come a long way. Today, this technology allows companies to connect their communication's systems and integrate their computing systems as well, for seamless transactions.
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Protecting Your VoIP System from Security Threats
IT Toolbox
JULY 22, 2016
Breaches are common and can be a disaster for companies, and securing VoIP lines is no exception. Let's take a look at some of the common issues that arise with cloud-based phone systems and how you can protect your VoIP system from security threats.
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Microsoft finds Russia-backed attacks that exploit IoT devices
Network World
AUGUST 6, 2019
The STRONTIUM hacking group, which has been strongly linked by security researchers to Russia’s GRU military intelligence agency, was responsible for an IoT -based attack on unnamed Microsoft customers, according to the company. a blog post from the company’s security response center issued Monday.
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5 Ways VoIP Can Increase Productivity
IT Toolbox
NOVEMBER 21, 2017
Companies can reach this goal in a variety of ways—reduce overhead spending and waste, increase workforce efficiency—but one reliable way is to increase productivity in the workplace. One often-overlooked way to increase productivity is to use the benefits of voice over IP (VoIP) telephony.
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Migrating to VoIP
Spearline Testing
JANUARY 14, 2021
The growth of VoIP and SIP. Global Market Insights suggests that by 2025 the VoIP (Voice over Internet Protocol) market will have grown to $55 billion from approximately $20 billion in 2018. Secondly, rapid advancements in the overall telecommunications space and finally, the rise of remote working has been a key driver for VoIP.
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Why SMS messaging still matters for VoIP
IT Toolbox
JULY 13, 2017
VoIP phones carry with them a range of benefits for small businesses as well as other users. Among these features, service providers are beefing up SMS/MMS, making it considerably cheaper for companies to reach their clients using SMS messaging.
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167 UC companies prowling for the next hot VoIP acquisition
IT Toolbox
JULY 6, 2017
VoIP is an important piece in the overall UC puzzle, and VoIP companies are becoming increasingly tempting acquisition targets for fast-growing players in the UC space.
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Calling all VoIP companies: North Carolina county looking for courthouse upgrade
IT Toolbox
OCTOBER 12, 2017
Halifax County in North Carolina is seeking a turnkey VoIP system for its historic court house as well as its planning department and public utilities and operations building. The county says it wants its integration with existing VoIP systems at the Halifax County Department of Social Services and the Halifax County Health
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Latest softphones crash the mobile-desktop VoIP barrier
IT Toolbox
OCTOBER 17, 2017
Are we coming to the end of the service war between mobile operators and VoIP providers? The soft phone company is recognized in the VoIP industry for its pioneering role in launching VoIP communication apps in 2003. Zoiper thinks so. Its desktop and mobile platforms are now called on by more than 10 million people.
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Top 5 reasons you need to use VoIP for business
Spearline Testing
APRIL 9, 2020
What is VoIP? VoIP is a cost-effective and efficient solution for businesses dealing in telecommunications. VoIP is the ability to use a single high-speed internet connection for voice, video and data. If VoIP is the answer to your company’s primary communication needs, this article will offer you some insights.
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Can a VoIP company transform into a far bigger beast?
IT Toolbox
OCTOBER 31, 2017
Today’s question: Can a simple VoIP provider aspire to be more? Apparently so, according to Tomas Gorny, CEO of Nextiva. Gorny wowed the audience last year when he announced the launch of NextOS at the annual Nextcon hosted by his firm. Gorny said at
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133 Toshiba telecoms exit creates opportunities for VoIP firms
IT Toolbox
APRIL 5, 2017
While the company says it is committing to support warranty and maintenance obligations, its customers are being encouraged to move to third party support. Searching for a replacement for a Toshiba phone system has become a big topic in the VoIP industry. Many telecommunications
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Freelancers: The Missing VoIP Market for Cable Companies
IT Toolbox
FEBRUARY 23, 2017
Since the dawn of cable broadband back in the mid-1990s, cable companies have squarely targeted consumers with a range of internet connectivity and, later, phone offerings.
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Remote Office In A Box (ROBO) Is Back, And It’s Called SD- WAN
Forrester IT
NOVEMBER 11, 2020
These companies tried various combinations of routers, wide area network (WAN) optimization, security, Wi-Fi, switching, and voice over IP (VoIP). Over the last decade and a half, networking vendors have been using various methods to bundle wired, wireless, voice over IP, and security products into a solution sale.
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Minimizing Jitter for VoIP calls
Spearline Testing
AUGUST 5, 2020
To most organizations, Voice Over Internet Protocol or VoIP mobile services are a perfect option. While VoIP has many important aspects, one of the most widespread and common problems that it faces is Jitter. The simple fact that the service is provided over an internet link is part of what makes VoIP Telephony so efficient.
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How online VoIP portals are supporting the customer experience revolution
IT Toolbox
OCTOBER 27, 2017
How can VoIP providers continue to win customers, while hanging on to those they already service? But as high levels of personalization are implemented by the user, the need for IT teams to get involved is increasingly becoming anathema for smaller companies.
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Closer customer integration key for future VoIP success
IT Toolbox
DECEMBER 5, 2017
The popularity of intertwining hosted business phone systems with internal platforms is tempting larger VoIP companies into further integration projects. This requires upgrades that can integrate existing VoIP phone plans, usually via a URL that can filter real-time data. VirtualPBX has already been making
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127 Flexibility key to success in VoIP cloud provisioning
IT Toolbox
AUGUST 1, 2017
In particular, ease of use and the amount of time required for onboarding of new devices have become critical factors for many companies turning to VoIP communications for the first time. Further, new users of VoIP equipment still face the
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After switching to VoIP, clients want service-level reporting
IT Toolbox
AUGUST 3, 2017
Accurate testing and monitoring of VoIP service quality is coming to the fore this year as consumers and service providers demand more metrics measuring the quality of calls they are receiving.
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124 New VoIP partnership lowers security costs for professional services
IT Toolbox
SEPTEMBER 22, 2017
Cyber security as a preoccupation is surging within the VoIP industry, largely because of its standing as a central concern. Without addressing the potential security failings in VoIP services, the industry risks losing the confidence of business and the public.
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Breaking News: Minnesota case could be landmark for US VoIP regulations
IT Toolbox
NOVEMBER 30, 2017
The Federal Communications Commission (FCC) is trying to head off a potential regulatory issue in the state of Minnesota that might otherwise see US states implementing much tougher consumer protection regulations on VoIP companies.
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Guarding Your Enterprise Cloud Phone System Against Cyber Attacks
CTOvision
MARCH 25, 2020
Read Michael Usiagwu explain how you can protect your enterprise cloud phone system against cyber attacks on Infosec Magazine : IP telephony has been popular among companies looking to transform their voice communications or make their existing communications systems more unified, but also need to ensure that they are secure.
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237 Low-cost wins from VoIP advances
IT Toolbox
JUNE 26, 2017
The evolution of VoIP communications is having a major impact on the development of on-site solutions that match security hardware with VoIP technology. A case in point is last week’s release of a free software download by CyberData Corporate, allowing companies to use CyberData’s SIP-enabled Outdoor H.264
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100 Big name VoIP installation needs more efficiency
IT Toolbox
SEPTEMBER 28, 2017
Big name phone companies are often associated with waiting on hold and a general and widespread lack of responsiveness related to customer care, generating not a little irritation and resentment on the part of callers.
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Do your VoIP services have a case of the 'jitters'?
Spearline Testing
MARCH 9, 2021
Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. The 'VoIP approach' provides organizations with feature-filled telephony service at a fraction of the standard company telephony price, proving highly effective.
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Customization key for next generation VoIP
IT Toolbox
SEPTEMBER 19, 2017
As the range of services available to users of VoIP communications widens, new companies are emerging that are able to deliver a high degree of customization to providers. Their emphasis here is on making it easier for developers and business owners to create new services based on VoIP, in large part by using real time communications.
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100 IP and VoIP specialists partner for new market access
IT Toolbox
MAY 17, 2017
Partnership deals between companies that offer complementary services are becoming increasingly prevalent in the US telecommunications landscape, particularly in the VoIP market, where growing business are readily entering into agreements with established vendors that can offer sales channels.
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113 Inside scoop: Google creating VoIP app
IT Toolbox
FEBRUARY 3, 2017
A Google insider has confirmed that the company is working on an update to its Voice app that will enable VoIP calls. Google is apparently planning to roll out VoIP across all devices although the exact timing of such a modification has not been released. The move follows an update to Voice last week.
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Fast-growing Digerati attacks rich SMB VoIP market
IT Toolbox
FEBRUARY 27, 2017
SMBs have yet to migrate to VoIP communications – an opportunity driving strategy for Digerati Technologies, the Texas-based cloud communications specialist identified by Deloitte as one of the fastest-growing technology companies in North America. According to estimates, some 75% of U.S.
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VoIP firm launches re-seller program to grow market
IT Toolbox
MARCH 31, 2017
VoIP companies are increasingly turning to re-sellers to extend their sales partnership networks across the US. In the race to acquire small and medium sized businesses as clients, reseller networks are a more cost-effective means of building national market share speedily.
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5 Ways to Address VoIP Call Quality Issues
IT Toolbox
JULY 25, 2016
You have a VoIP call quality problem. Companies switching from legacy PBX systems to modern VoIP technology sometimes overlook the changes needed to optimize voice and video quality. How many times do you walk to someone's office because you can't understand what they're saying on the phone? You no longer use dedicated phone
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Feds revamping procurement via VoIP
IT Toolbox
MAY 2, 2017
Global communications company CenturyLink has won a contract to provide more than $6 million in voice-over-internet-protocol services to the General Services Administration’s Federal Acquisition Service (FAS). This latest U.S.
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VoIP firm takes unusual step of diversifying into managed IT
IT Toolbox
APRIL 4, 2017
While managed IT companies can frequently be seen adding VoIP to capability to their offer, it is less common for a VoIP firm to widen the scope of its services into managed IT.
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100 SimpleFone launches fully-encrypted cloud-based VoIP for business
IT Toolbox
AUGUST 29, 2017
A new cloud-based VoIP solution for business called SimpleFone has made its debut and has begun selling its services to nationally-recognized franchise brands. SimpleFone has purchased a new VoIP phone switch that can service up to 100,000 phone lines simultaneously. A wholly-owned subsidiary of HD View 360 Inc.,
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Seattle communications provider clears German VoIP firm as tech partner
IT Toolbox
JUNE 20, 2016
Flowroute, a Seattle-based firm offering advanced calling and messaging services for SaaS-based companies, has confirmed its certification of beroNet, a German manufacturer of cloud-managed VoIP hardware. used in conjunction with Flowroute’s
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Be a Smooth Operator with VoIP Technology
IT Toolbox
JULY 25, 2016
Voice over Internet Protocol (VoIP) is a useful tool that helps companies manage voice information across the internet. This innovative software solution solves many of the problems that hinder productive telecommunication. In fact, the following benefits of this technology could help your business take its growth to the next level.
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100 VoIP innovation and growth depend on technology patents
IT Toolbox
JANUARY 30, 2017
Technology patents are a critical way for technology communications companies to differentiate themselves from their competitors. The award of patents helps safeguard the intellectual property of firms plowing considerable R&D dollars into the VoIP market, providing a legally stable platform for building further innovation.
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100 How to Handle Cloud-Based VoIP Vendor Disappearances
IT Toolbox
JULY 25, 2016
Many companies want to make their mark in the $204 billion cloud-computing industry. The vendor volume has a major downside, however, since organizations can fail and take your VoIP service with them. The last thing you want is to lose critical communication
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