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AWS’ Amazon Connect service gets new-gen AI updates

Network World

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience , the company announced at its ongoing annual re:Invent conference.

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Better together? Why AWS is unifying data analytics and AI services in SageMaker

CIO Business Intelligence

Data warehousing, business intelligence, data analytics, and AI services are all coming together under one roof at Amazon Web Services. It combines SQL analytics, data processing, AI development, data streaming, business intelligence, and search analytics.

Data 306
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Amazon claims to cut quantum computing timeline by 5 years with new Ocelot chip

Network World

Amazon Web Services has unveiled a new quantum computing chip, Ocelot , that the company claims could reduce error correction costs by up to 90% compared to traditional approaches. Both companies claim that their two approaches, both still in the very early stages, have the potential to scale better than their competitors.

Hardware 412
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Graviton progress: 50% of new AWS instances run on Amazon custom silicon

Network World

Half of all instances spun up on Amazon Web Services over the past two years used Graviton, Amazons custom silicon built on Arm processor technology, rather than x86 processors. Since its introduction in 2018, Graviton has gone through four generations, which is a considerable pace for a company with no silicon design experience.

Energy 413
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Enter the next phase of Industry 4.0 with edge AI

CIO Business Intelligence

Less than 10% of the FTSE 500 companies that existed fifty years ago are still around today and less than half of the companies founded since 2000 are still operating. Company executives are well aware that their businesses need to adapt to keep up with the rapid transformation now taking place.

Industry 305
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Amazon Web Services VP of AI, Matt Wood, is leaving the company

GeekWire

Amazon Photo) Matt Wood, the Amazon Web Services vice president who was a longtime champion of the cloud giant’s machine learning and artificial intelligence initiatives, is leaving the company after 15 years. Matt Wood worked at Amazon for 15 years, most recently as AWS VP of AI.

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AWS secures access to cloud apps without using VPNs

Network World

Amazon Web Services has launched a service that secures user access to its cloud applications without requiring a VPN. AWS Verified Access, which the company previewed last November, validates every application request using Zero Trust principles before granting access to applications.

Cloud 450