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AWS’ Amazon Connect service gets new-gen AI updates

Network World

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience , the company announced at its ongoing annual re:Invent conference.

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VMware Explore 2024: Latest news and insights

Network World

The conference, the first after Broadcom’s acquisition of VMware, highlighted the growing trend of companies bringing workloads back from public clouds to on-premises environments. VMware Explore 2024 Broadcom bolsters VMware Cloud Foundation Nov. 1, 2024: V Mware increased the vSAN capacity in vSphere Foundation by 2.5x

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Graviton progress: 50% of new AWS instances run on Amazon custom silicon

Network World

In addition, the homegrown Graviton processor powered more than 250,000 CPUs during Amazon Prime Day, showing its efficiency in handling demand, according to a presentation at the recent AWS: reInvent conference by Dave Brown, vice president of AWS compute & networking services.

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SAP CEO Christian Klein predicts manual data entry will disappear from SAP by 2027

CIO Business Intelligence

At a press conference held in Seoul on March 20, SAP CEO Christian Klein personally introduced the Korean market to SAPs AI-specific services, describing how SAPs AI vision can help Korean companies realize theirs. He added that to make AI more secure, only authorized people can access the data and only authorized AI use cases can use it.

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Broadcom EMEA CTO: ‘When it comes to building private clouds, we are first’

Network World

When I joined VMware, we only had a hypervisor – referring to a single software [instance] that can be used to run multiple virtual machines on a physical one – we didn’t have storage or networking.” We have gone from choosing an operating system to being able to run any application anywhere and on any cloud by virtualizing storage.”

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How RTC and Black Wings support women in tech

CIO Business Intelligence

The non-profit organization Rewriting the Code (RTC) was developed to help empower undergraduate and early-career women in tech, maintaining a focus on equity, community building, and fostering future leaders. These include virtual workshops, monthly virtual check-ins, virtual workshops, Black History Month celebrations, and more.

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4 ways to build a team equipped with emerging skills

CIO Business Intelligence

In fact, virtually everybody expects the pace to pick up. Be more proactive developing talent from within IT consultancy Pariveda, with around 700 employees, has always strove to grow the newest skills in-house. And there’s no end in sight. And if they find things that are valuable, they should share them with the rest of the company.