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Beyond the hype: 4 use cases that show what’s actually working with gen AI

CIO Business Intelligence

According to experts and other survey findings, in addition to sales and marketing, other top use cases include productivity, software development, and customer service. For example, a faculty member might want to teach a new section of a course. We see about 60% of our developers using it on a day-to-day basis, he says.

Survey 344
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IT leaders: What’s the gameplan as tech badly outpaces talent?

CIO Business Intelligence

Dun and Bradstreet has been using AI and ML for years, and that includes gen AI, says Michael Manos, the companys CTO. Gen AI-related job listings were particularly common in roles such as data scientists and data engineers, and in software development. There are data scientists, but theyre expensive, he says.

CTO Hire 342
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12 AI predictions for 2025

CIO Business Intelligence

The fields of customer service, marketing, and customer development are going to see massive adoption, he says. He expects the same to happen in all areas of software development, starting with user requirements research through project management and all the way to testing and quality assurance.

CTO Hire 354
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Taking stock of human capital in the age of AI

CIO Business Intelligence

Case in point was the high turnover rate at road and highway maintenance company AVR Group, and the solutions enacted by its CTO Pierangelo Perdomi to remedy it. We had high turnover, not so much in the IT part, but in software development and engineering operating units, so innovations in human resource management started from here.”

CTO Hire 317
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6 ways you’re failing at change management

CIO Business Intelligence

Your communication strategy is lacking Leaders often overlook the importance of building strong communication links between management and team members, says Pavlo Tkhir, CTO at software development firm Euristiq. When we faced moments of doubt at Zilliant, we found it essential to focus on small wins, Yammine says.

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SwipeGuide’s CTO on data and the human element in Industry 4.0

CIO Business Intelligence

SwipeGuide Chief Technology Officer Sue Li has worked in the tech industry for over a decade, with a degree in educational technology and instructional design from Harvard University’s Technology, Innovation, and Education programme for her master’s degree.

CTO 245
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Software project management challenges — and how to handle them

CIO Business Intelligence

The need for efficient software development has taken on greater importance as enterprises introduce more and more digital services and add automation capabilities to enhance business processes. Managing software projects might not be at the top of CIOs’ priority lists , but it is something that IT leaders will have to master.