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It was about SOA all along! Chapters 2 & 3

Leveraging Organizational Knowledge

When I state that my writings on this blog were about SOA all along, I mean that SOA is probably the best value-adding, customer-facing, tangible web-based implementation (that I know) of a knowledge leveraging strategy. Also, SOA is primarily concerned with online services on the Web but of course, not all transactions are online!

SOA 40
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5 Driving Forces of Global Professional Services

Trends in the Living Networks

In the course of preparing for the session I looked back at this paper. With the emergence of web services and Service Oriented Architecture (SOA), applications are being broken down into smaller components, each of which can interface seamlessly with other components.

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Leveraging Organizational Knowledge: Organizational cultures not conducive to effective leveraging of knowledge.

Leveraging Organizational Knowledge

I think that the Enterprise 2.0/Knowledge Knowledge Management "movements" should be focused on giving enterprises the tools to change the corporate culture and stop being so technology oriented. The timidity issue: the "who am I to teach others, of course they know" syndrome Jean @ ILOG At 4:35 PM , Peter-Anthony Glick said.

SOA 49
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Leveraging Organizational Knowledge: Organizational cultures not conducive to effective leveraging of knowledge (cont.2)

Leveraging Organizational Knowledge

Modesty resulting from lack of encouragement : the "who am I to teach others, of course they know" syndrome. TCS KM maturity model Enterprise 2.0 Perfectionism resulting from fear of being wrong : the "I wont share until Im certain its perfect" syndrome. not a game anymore Strategy ROI or no ROI for KM?

SOA 40
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Leveraging Organizational Knowledge: ROI or no ROI for KM?

Leveraging Organizational Knowledge

At the time I asked my question, I was of course targeting the second group. Of course ROI can include non-financial returns and impacts but people do not have that understanding so I generallly avoid using the term. TCS KM maturity model Enterprise 2.0 Step up to the plate and learn to the story of value in intangible terms.

SOA 40
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Leveraging Organizational Knowledge: Traditional strategies to improve efficiency are failing in the Knowledge Economy.

Leveraging Organizational Knowledge

Of course, there are ways to alleviate this problem such as including a knowledge-related objective for each manager. TCS KM maturity model Enterprise 2.0 In other words, MBO can have adverse effects on collaboration. not a game anymore Strategy ROI or no ROI for KM?

SOA 40
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Leveraging Organizational Knowledge: Business Intelligence for simulating the future

Leveraging Organizational Knowledge

Of course, some strategic methodologies are required as well e.g. value innovation. TCS KM maturity model Enterprise 2.0 At 1:07 PM , Peter-Anthony Glick said. Thanks Paolina Yes, Strategic Intelligence makes sense to me to encapsulate BI, Cust I. not a game anymore Strategy ROI or no ROI for KM?