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Customers Value Sustainability — Brands And Retailers Must, Too!

Forrester IT

Is it just us, or is the conversation about retail social and environmental impact getting louder? These are not new topics, of course, but there is a renewed fervor and tone: from documentaries on plastic in the ocean and calls from celebrity […]. My colleague Luis and I are certainly hearing a lot more about it.

Retail 406
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Building the data commons for health, social media, and more…

Trends in the Living Networks

A little while ago I was interviewed by Don McPherson for his 12 Geniuses podcast series on The Future of Social Media. We covered a lot of territory, starting with the history of social media through to today and beyond. I observed: Social media are a commons. But I think this is an analog to the situation with social media.

Media 148
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5 Best Digital Marketing Courses That Are Worth Taking in 2024

Tech Republic

Choose your path to attracting an audience and taking advantage of SEO with this variety of digital marketing courses.

Course 137
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5 Recommendations on How Much To Invest in Agile and Scrum Courses

Social, Agile and Transformation

Are you considering getting formally trained or certified in agile methodologies or scrum? Are you looking to become a certified scrum master, or maybe get trained in an agile framework such as SAFe or LeSS, or specialize in agile transformation with classes like StarCIO Agile Planning? I receive inquiries from friends, colleagues, and.

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How to Maximize Customer Satisfaction Through Digital Channels

Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast

Whether they are reaching out via chat, social media, or phone the end goal is always the same. Throughout the course of the pandemic we have seen a dramatic shift in customer experience. But how are your customers reaching out? What steps occur before they are connected with an agent? And are your customers utilizing AI?

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Nine affordable courses that can level up your skills in the digital age

Tech Republic

From marketing and SEO to creative writing and video editing, these courses are all massively discounted, and some are even free! The post Nine affordable courses that can level up your skills in the digital age appeared first on TechRepublic.

Course 119
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Can ‘Dungeons & Dragons’ and other tabletop games help youth build social skills?

GeekWire

(Game to Grow Image) A new whitepaper from two Seattle organizations exhibits research into how tabletop roleplaying games, such as Wizards of the Coast’s Dungeons & Dragons , can be used to help children and teenagers develop their social skills.

Social 145