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Agentic AI design: An architectural case study

CIO Business Intelligence

While that is true, your development teams may not be ready to implement yet. Development teams starting small and building up, learning, testing and figuring out the realities from the hype will be the ones to succeed. Let’s review a case study and see how we can start to realize benefits now.

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5 top business use cases for AI agents

CIO Business Intelligence

Software development and IT Cognition released Devin, billed as the worlds first AI software engineer, in March last year. At the time, the best AIs couldnt pass the 5% mark on the SWE-bench, a challenging benchmark designed to see how well AI can solve real-world coding problems. And they dont lend themselves well to an SaaS solution.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

Examples include scanning invoices, extracting basic contract information, or capturing information from PDF forms. Michael Beckley, CTO and founder of Appian, says document processing is a boring gen AI use case with significant business potential. Even this breakdown leaves out data management, engineering, and security functions.

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre. In a countersuit, CrowdStrike blamed Delta for the airlines problems, saying that other airlines were able to recover much faster, and that the contract between the two companies meant Delta wasnt allowed to sue for damages.

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Taking stock of human capital in the age of AI

CIO Business Intelligence

Faced with the difficulty of attracting talent, the CIO must study the market and offer flexible working conditions to candidates. Case in point was the high turnover rate at road and highway maintenance company AVR Group, and the solutions enacted by its CTO Pierangelo Perdomi to remedy it. Talents must be paid.

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How Trainline’s CTO stays on track with professional development

CIO Business Intelligence

Few would swap sunny San Francisco and the innovation of Silicon Valley for a train ticketing company serving disgruntled UK commuters, but try telling that to Trainline CTO, Milena Nikolic. Since joining a year ago, Nikolic has split teams into horizontal and vertical functions to support operational efficiency and product development.

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How the ‘diversity hire’ accusation and other barriers remain for Black women in tech

CIO Business Intelligence

The UK study also revealed that women of all backgrounds and ethnicities make up around 22% (approximately 424,000), compared to 48% of the entire UK workforce, with Black women in particular facing a wide range of obstacles, including discrimination and being accused by colleagues or superiors of being merely ‘diversity hires.’

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