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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

Build toward intelligent document management Most enterprises have document management systems to extract information from PDFs, word processing files, and scanned paper documents, where document structure and the required information arent complex.

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5 top business use cases for AI agents

CIO Business Intelligence

Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre. The key challenge in our area is there are hundreds of tasks that might not be particularly well automated, says CTO Paul Gaskell. And because these are our lawyers working on our documents, we have a historical record of what they typically do.

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Piramal CTO Saurabh Mittal on financial services innovation

CIO Business Intelligence

The 36,000-square-foot innovation hub will be led by the company’s CTO, Saurabh Mittal, and Markandey Upadhyay, head of business intelligence unit for Piramal. Blockchain holds promise for financial service companies as it can lead to cheaper and faster transactions, enhanced security, and automated contracts.

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Cost concerns put CIOs’ AI strategies on edge

CIO Business Intelligence

Pay-as-you-go pricing is a way to reduce financial risk by not locking into long-term contracts. Here, an antidote may be using SaaS agents and pursuing basic gen AI use cases , such as automated document summarization, rather than attempting to build and train a foundation model, says Paul Beswick, CIO of Marsh McLennan.

Strategy 317
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Massive modernization: Tips for overhauling IT at scale

CIO Business Intelligence

Its a very long and painful process, notes Don Henderson, CTO at BetaNXT, a wealth management company that provides tech services to clients. Modernization gotchas When an organization is truly legacy, most will likely have very little documentation of how those systems can be supported, Mehta says.

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How Canadian Tire CIO & CTO balances lessons learned and leading with purpose

CIO Business Intelligence

And with his dual titles at the company—CIO and CTO—Rex Lee is in the driver’s seat to support digital transformation and implement shared knowledge across teams and management. Having celebrated its 100th anniversary last year, Canadian Tire has had to perform some deft manoeuvring in the last couple of years to become more agile.

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Agentic AI design: An architectural case study

CIO Business Intelligence

These might be self-explanatory, but no matter what, there must always be documentation of the system. Even at fractions of a penny per token, this ends up being tens to hundreds of thousands of dollars. The code analyzer agent is responsible for understanding the code and outputting those results for documentation.