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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

We may look back at 2024 as the year when LLMs became mainstream, every enterprise SaaS added copilot or virtual assistant capabilities, and many organizations got their first taste of agentic AI. AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3

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Case in point: taking stock of the CrowdStrike outages

CIO Business Intelligence

It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre. In a countersuit, CrowdStrike blamed Delta for the airlines problems, saying that other airlines were able to recover much faster, and that the contract between the two companies meant Delta wasnt allowed to sue for damages.

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Remember when developers reigned supreme? The market for software coding goes soft

CIO Business Intelligence

Many companies are still hiring developers, but not at the same rate as five years ago. In those years, many companies hired more programmers than they would need over the long term, says Sarah Doughty, vice president of talent operations at IT recruiting firm TalentLab.

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How today’s enterprise architect juggles strategy, tech and innovation

CIO Business Intelligence

In todays rapidly evolving business landscape, the role of the enterprise architect has become more crucial than ever, beyond the usual bridge between business and IT. In a world where business, strategy and technology must be tightly interconnected, the enterprise architect must take on multiple personas to address a wide range of concerns.

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5 top business use cases for AI agents

CIO Business Intelligence

Copilot Studio allows enterprises to build autonomous agents, as well as other agents that connect CRM systems, HR systems, and other enterprise platforms to Copilot. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly.

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SAP CTO to step down after ‘inappropriate behavior’

CIO Business Intelligence

SAP CTO Juergen Mueller will step down from SAP’s executive board at the end of September. “I SAP had only just renewed Mueller’s contract, announcing in April that it was extending it by three years to the end of 2027. Hasso Plattner, chairman of SAP at the time of the announcement, said then. “We

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6 ways you’re failing at change management

CIO Business Intelligence

You wouldnt hire someone who doesnt know how to write code to develop your software, so why would you expect a project manager or business analyst to drive change management? But Bilow observes that enterprises sometimes bypass early stakeholder groups and jump straight to business user needs. Start by focusing on a current project.